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RD Web 404 eror

Posted on 2013-11-01
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Last Modified: 2014-06-02
We are having problems with our RDweb applications launching externally. Everything is working correctly when accessing the applications internally. The issue occurs after you log into rd web from outside the network, everything comes up then when you launch an application you receive a 404 error.  The server is 2012

Any help would be appreciated.

Thank you,
Ben
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Question by:DelPapaBudIT
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Expert Comment

by:Patricksr1972
ID: 39617435
Hi,

404 is as simple as, the page isnt there so where is IIS routing to when logging in externally?

Best way is to enable debugging mode by adding <customErrors mode="Off"/> in web.config (under <system.web> and try logging in externally again. If all is well you will recieve a more revealing error what is wrong.
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Author Comment

by:DelPapaBudIT
ID: 39617784
Ok tried the above and still getting the same errors.  Just want to reiterate that we can log into rdweb from the out side.  We do not receive the error until we open one of the applications on the RDweb page.
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Expert Comment

by:Patricksr1972
ID: 39617793
Hi again,

I understood you could login but nothing from there so i was trying to trigger a more comprehensive error detailing what goes wrong.
How do you authenticate from outside? domain credentials? or?
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Author Comment

by:DelPapaBudIT
ID: 39617834
Sorry was just making sure and wish it would have given a better error.

We use domain credentials to log into RDweb
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Accepted Solution

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Patricksr1972 earned 500 total points
ID: 39617841
What if you login using Google Chrome having the developer tools on (press F12) select network and load the page. What goes 'red' when you click any application?
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