I have a Dell that has crashed (clients). It was being backed up via DELL BACKUP (Datasafe Local Backup). I have tried downloading this program to do a restore of files that are in the backup, but it will not install on ANY 64 bit system that I have, and I seem to only have 64 bit systems at my disposal at the moment.
I have a VERY LARGE base image with a large amount of incremental backups using this absolutely HORRIFIC seeming backup program. I have tried downloading the program from the Datasafe Local backup web page, and it downloads a 300+ MB file that will not install. I have not tried on any 32 bit systems, but this WAS running on a Windows 8 64 bit OS so this should be a moot point.
Is there any way to explore these backup files and recover data? I have already restored the OS to factor and the user is using the desktop again, but I have a LOT of data that needs to be recovered and these backup files cannot be opened by anything that I can find....the backup file extension is ".INP"
ALSO, the strangest thing...this was backed up the an external USB...the Backup Root folder is named "ST_BACKUP_FOLDER" and the folder was HIDDEN. At first, the user thought that nothing was backed up at all!
Any help is appreciated.