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Dell Backup - How to Recover INP files?

Posted on 2013-11-01
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Last Modified: 2016-11-23
Hello,

I have a Dell that has crashed (clients).  It was being backed up via DELL BACKUP (Datasafe Local Backup).  I have tried downloading this program to do a restore of files that are in the backup, but it will not install on ANY 64 bit system that I have, and I seem to only have 64 bit systems at my disposal at the moment.

I have a VERY LARGE base image with a large amount of incremental backups using this absolutely HORRIFIC seeming backup program.  I have tried downloading the program from the Datasafe Local backup web page, and it downloads a 300+ MB file that will not install.  I have not tried on any 32 bit systems, but this WAS running on a Windows 8 64 bit OS so this should be a moot point.

Is there any way to explore these backup files and recover data?  I have already restored the OS to factor and the user is using the desktop again, but I have a LOT of data that needs to be recovered and these backup files cannot be opened by anything that I can find....the backup file extension is ".INP"

ALSO, the strangest thing...this was backed up the an external USB...the Backup Root folder is named "ST_BACKUP_FOLDER" and the folder was HIDDEN.  At first, the user thought that nothing was backed up at all!  

Any help is appreciated.
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Question by:jkeegan123
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jkeegan123 earned 0 total points
ID: 39646165
This is the worst program in the history of backup programs, do NOT use this program under any circumstances if you value your data.
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by:jkeegan123
ID: 39646168
This answer is perfect!
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Expert Comment

by:arranman
ID: 41591504
I (my client) has the exact same issue. Telling him not to use it is not helpful at this stage. Is there no useful solution?
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