Outlook 2013 selecting incorrect e-mails with multiple e-mail accounts....
Posted on 2013-11-01
I'have two e-mail address - work and personal - both running on a single exchange domain and Outlook 2010 & 2013 on my laptop will not allow me to view both of them at the same time.
In ActiveDirectory I've got two accounts, one personal and one work - which gives me two separate mailboxes - I don't log into my laptop using the "work" user.
Normally you'd add an account and it would appear in the left panel as an inbox etc, this is what happens if I add my daughter's e-mail address for example.
I've just re-installed Outlook 2013, I'd wiped the OST files and it automatically picked up my work e-mail address (even though I log into the laptop using my personal login), but populated the in-box with my personal e-mails! Outlook at the top of the screen states it's a work account, the inbox has my work e-mail - but the inbox has my personal e-mails and sub-folders (my work doesn't have any sub-folders for example).
If I now add in my personal account, I will either get the top of the screen stating it's my work account, but the inbox stating it's my personal account - or both will reference my personal e-mail. So in effect I cannot appear to access my work e-mail.
So that's the Laptop.... my immediate thoughts were a) I'm missing something obvious (it happens according to the wife) or b) my exchange accounts are corrupt... however my Blackberry Z10 (yes don't laugh) picks up both accounts perfectly - work contains work, personal contains personal and all is well - so I'm inclined to think the Exchange 2010 side of thing is actually OK and I've got some duff registry settings somewhere.
Any pointers... this is driving me nuts, any assistance would be appreciated.