Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Windows 7 Print spooler stops

Posted on 2013-11-02
6
Medium Priority
?
3,373 Views
Last Modified: 2013-11-03
all of a sudden today, my print spooler just started to stop ... I cannot print any more.

here is the error:

Log Name:      Application
Source:        Application Error
Date:          11/2/2013 1:02:27 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mkollonige-PC
Description:
Faulting application name: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
Faulting module name: HP1100GC.DLL, version: 2012.821.1.56496, time stamp: 0x503341aa
Exception code: 0xc0000005
Fault offset: 0x000000000002f815
Faulting process id: 0x5d8
Faulting application start time: 0x01ced7ed3d0ae5eb
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\HP1100GC.DLL
Report Id: 8cc3ab6b-43e0-11e3-a601-a41f72662d85
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-02T17:02:27.000000000Z" />
    <EventRecordID>15286</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mkollonige-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>spoolsv.exe</Data>
    <Data>6.1.7601.17777</Data>
    <Data>4f35fc1d</Data>
    <Data>HP1100GC.DLL</Data>
    <Data>2012.821.1.56496</Data>
    <Data>503341aa</Data>
    <Data>c0000005</Data>
    <Data>000000000002f815</Data>
    <Data>5d8</Data>
    <Data>01ced7ed3d0ae5eb</Data>
    <Data>C:\Windows\System32\spoolsv.exe</Data>
    <Data>C:\Windows\system32\spool\DRIVERS\x64\3\HP1100GC.DLL</Data>
    <Data>8cc3ab6b-43e0-11e3-a601-a41f72662d85</Data>
  </EventData>
</Event>v

Any help is appreciated.

Thanks.
0
Comment
Question by:halejr1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 18

Expert Comment

by:Netflo
ID: 39619016
Hi,

Steps 1 - 8 on this link will help you: http://www.techsupportall.com/print-spooler-keeps-stopping-automatically/

You've either got a bad print job or driver problem. The solution above will help flush out the print job which is causing the service to cut out.
0
 
LVL 18

Expert Comment

by:Netflo
ID: 39619145
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 93

Accepted Solution

by:
nobus earned 2000 total points
ID: 39619606
i would start by uninstalling the printer software completely; then reinstall it.
another way to tackle this, is doing a system restore to a day it was working
0
 
LVL 8

Author Closing Comment

by:halejr1
ID: 39619863
Thinks
0
 
LVL 93

Expert Comment

by:nobus
ID: 39619894
what was the solution you choosed?
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Lee
Windows 7 Ultimate and Enterprise (and 2008 R2) introduced a new feature you may not be aware of - Boot from VHD.   Boot from VHD (or what Microsoft refers to asNative Boot allows you to install Windows to a VHD (Virtual Hard Disk) file that is t…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question