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Creating Journal Rule to forward emails

Posted on 2013-11-02
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Last Modified: 2013-11-02
I have 2 distribution groups that I am member of.
I created a journal rule, so that any email sent to distribution group 1 will be forwarded to distribution group 2

Now when I send email to distribution group 1, I get the email since i am member of the group1, and the body of the email shows normal.


Now when I send email to distribution group 2, I also get the email since i am member of the group2, However the body of the email does not show up, instead an envelop shows up, looks like an attachment , and when I open it it shows the body of the message i sent.

I wonder if this is normal? or it can be changed ?

Any help will be very much appreciated.

Thank you
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Question by:jskfan
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11 Comments
 
LVL 9

Expert Comment

by:Shadowless127
ID: 39619260
Use a transport rule instead of a Journal rule.
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Author Comment

by:jskfan
ID: 39619271
I tried Transport rules, but did not see the right elements to select when going through the Rule wizard.

Can you show me how to do it to achieve what I want in my scenario described above?
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LVL 9

Expert Comment

by:Shadowless127
ID: 39619343
It appears exchange does not let you use transport rules for dist groups, I was unaware of that.

However, what you are experiencing is normal operation of a Journal rule.

I am curious why you want to forward email from one group to another, seems a bit redundant.  If you could shed some light on that perhaps we can figure out a better solution for you.
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Author Comment

by:jskfan
ID: 39619346
we have a distribution group that receives emails generated by an application that we do not have control of...means we cannot do any change on the application.

Another group with different members has been created, and needs to look at the same emails  the other group received ....

So this is why we need to forward emails from one group to another
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LVL 9

Expert Comment

by:Shadowless127
ID: 39619357
Is there a reason you can't just add the members of group 2 to group 1?
0
 

Author Comment

by:jskfan
ID: 39619360
Group2 members get other emails that Group1 should not see, but not the other way around
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Author Comment

by:jskfan
ID: 39619361
So Journal Rul worked fine...
The only curiosity was about the body of the message when it gets forwarded to group2
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LVL 9

Assisted Solution

by:Shadowless127
Shadowless127 earned 500 total points
ID: 39619362
So have them members of both groups.  If group 2 can see everything group 1 can, then by adding all of group 2 members to group 1 you solve your problems in a very simple way.

As far as the body goes, thats how journal rules work, they are not meant to be used for archive/ediscovery.
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Author Comment

by:jskfan
ID: 39619383
I found out Group2 is not distribution group...it is an external email address ...

it is like if distribution group 1 receives email it should get forwarded to an external address..
Would this make it easier ? I hope so, but how ?

Thanks
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LVL 9

Accepted Solution

by:
Shadowless127 earned 500 total points
ID: 39619384
If group 1 is a local distribution group, create a Mail Contact in exchange for group 2 (being as it's an external mail address) and add that mail contact as a member of group 1.
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Author Closing Comment

by:jskfan
ID: 39619387
Good idea...thanks
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