Solved

Logitech MK520 wireless keyboard and mouse problems

Posted on 2013-11-02
5
2,444 Views
Last Modified: 2013-11-03
I just purchased a new wireless mouse and keyboard.  Very quick installation.  Just plug and go!  No so much!
I can't get the number keypad to work at all.  SetPoint software is installed Win7-64 bit.
The Num Lock On and Off displays nicely on screen, but hitting the number keys does nothing.  I searched the web and found dozens of people with similar problems but no one solution for this.
Mouse and keyboard seem ok, but the number keys are dormant.

Any suggestions would be greatly appreciated.
0
Comment
Question by:doncalarco
  • 2
  • 2
5 Comments
 
LVL 9

Accepted Solution

by:
Shadowless127 earned 500 total points
ID: 39619254
I would try unloading the setpoint software and just using the windows drivers and see if that works.
0
 
LVL 91

Expert Comment

by:nobus
ID: 39619610
test the keyboard on another pc  - it can just be bad...
0
 

Author Comment

by:doncalarco
ID: 39619766
Nobus,  After two exchanges, it is obviously not the keyboard, Otherwise i would just try a different manufacturer.   Thanks for your suggestion, but the problem is with my computer.  If it works on another computer, what did I gain?  I am looking for a setting or a configuration or something that will allow the keypad to work.
0
 
LVL 91

Expert Comment

by:nobus
ID: 39619775
>>   After two exchanges, it is obviously not the keyboard  <<  what exchanges?
did you test the keyboard on another pc?  from your post - i'm not sure.
afaik - a keyboard works -  or it does not  -barring a key or 2 apart that don't work; not a whole section of it
0
 

Author Closing Comment

by:doncalarco
ID: 39619784
Shadowless,  That did it.  Sometimes following the directions of the manufacture is not always the best approach.
Thanks
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
#Citrix #Internet Explorer #Enterprise Mode #IE 11 #IE 8
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now