?
Solved

Logitech MK520 wireless keyboard and mouse problems

Posted on 2013-11-02
5
Medium Priority
?
2,858 Views
Last Modified: 2013-11-03
I just purchased a new wireless mouse and keyboard.  Very quick installation.  Just plug and go!  No so much!
I can't get the number keypad to work at all.  SetPoint software is installed Win7-64 bit.
The Num Lock On and Off displays nicely on screen, but hitting the number keys does nothing.  I searched the web and found dozens of people with similar problems but no one solution for this.
Mouse and keyboard seem ok, but the number keys are dormant.

Any suggestions would be greatly appreciated.
0
Comment
Question by:doncalarco
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 9

Accepted Solution

by:
Mike earned 2000 total points
ID: 39619254
I would try unloading the setpoint software and just using the windows drivers and see if that works.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39619610
test the keyboard on another pc  - it can just be bad...
0
 

Author Comment

by:doncalarco
ID: 39619766
Nobus,  After two exchanges, it is obviously not the keyboard, Otherwise i would just try a different manufacturer.   Thanks for your suggestion, but the problem is with my computer.  If it works on another computer, what did I gain?  I am looking for a setting or a configuration or something that will allow the keypad to work.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39619775
>>   After two exchanges, it is obviously not the keyboard  <<  what exchanges?
did you test the keyboard on another pc?  from your post - i'm not sure.
afaik - a keyboard works -  or it does not  -barring a key or 2 apart that don't work; not a whole section of it
0
 

Author Closing Comment

by:doncalarco
ID: 39619784
Shadowless,  That did it.  Sometimes following the directions of the manufacture is not always the best approach.
Thanks
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
A clone is a duplicate copy. Sheep have been cloned and maybe someday even people will be cloned, but disk cloning (performed by the hard drive cloning software) is a vital tool used to manage and protect data. Let’s look at what hard drive cloning …
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question