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Sccm 2012

Posted on 2013-11-02
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Last Modified: 2014-02-13
Dear All,

In my organisation Sccm 2012 is installed. all the computers are connected to the domain.
Even its detecting the windows 7 & windows 8 computers. but for the last two weeks it is detecting computers but shows nothing in the client activity. Even i installed the client software from sccm 2012 to all the computers but still most of the computers client activity is showing nothing . attached is the screen shots. And also most of the XP computers are not getting detected.

Please help.
Sccm-2012-Error.jpg
Sccm-2012-Error1.jpg
0
Comment
Question by:jct_777
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46 Comments
 
LVL 1

Author Comment

by:jct_777
ID: 39619769
Dear All,

Still waiting for the help.

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39619773
Is it R2?
0
 
LVL 1

Author Comment

by:jct_777
ID: 39619816
that I need to check

Jct
0
 
LVL 1

Author Comment

by:jct_777
ID: 39619817
But can you tell  what is causing the problem.

Tomorrow only I can tell whether it is R2 or not. Now the office is closed

Jct
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39620704
It is impossible to tell from here.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39620768
Hi,


Its Sccm 2012 with Service Pack 1

Regards,

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39621134
Check if you have enabled system discovery and force a discovery.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39626494
Hi,

System Discovery is enabled. I right clicked & selected Run full discovery now as soon as possible. is it ok

Regards,

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39626701
Yes seems OK.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39629303
Hi,

After applying the above mentioned settings. still it has the same problem.

Please help.

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39629442
Please post Adsysdis.log here.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39636526
Hi ,

As per the advice attached is the Adsysdis.log.

Regards,

JCT
adsysdis.log
adsysdis1.log
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39636859
It seems that your SCCM server does not have the right to read AD.

http://blog.coretech.dk/wp-content/uploads/5-AD-System-discovery.png

Try changing the account on the bottom and try.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39637119
Hi,

Thanks .where is the option to change the settings in the above mentioned link. In the specify an account shall I mention smsadmin account.

waiting for your reply.

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 39637172
Hi,

I found the settings in SCCM 2012 server. Which account should I specify (smsadmin or administrator). when selecting anyone it shows already existing

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39637192
Any. Make sure if has read rights to the container your PCs are in.
0
 
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Author Comment

by:jct_777
ID: 39637227
Ok.

I will update you tomorrow after applying the above settings. now the office is closed.
if i select a user which has domain rights  will it be ok.

Regards,

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 39637965
Hi,

After applying the above mentioned setting . problem still exists. i did the right click to the selected computer & installed the client.Still in the client column it shows No. & Client Activity column nothing it shows.

Please help

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39638079
remove the entry there and re add it.

I mean the place where you select the area from where to read the AD.
0
 
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Expert Comment

by:Nagendra Pratap Singh
ID: 39638084
Also create a domain admin level account and use this in the account place to test. if it works then we can check more.
0
 
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Author Comment

by:jct_777
ID: 39638365
Hi,

I did'nt understand what you mean to say.  Please can you clearly explain step by step
It will be very help full for me .

Regards,

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39638514
What book/guide you are using to install this software?
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LVL 1

Author Comment

by:jct_777
ID: 39639059
Hi,

The software has been installed by another person. now I am the one who is in charge of it.
By online only I am trouble shooting. there is no books or guide that I am referring too.

JCT
0
 
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Accepted Solution

by:
Nagendra Pratap Singh earned 500 total points
ID: 39651663
What online guides?

You cannot use a large program like SCCm 2012 without any books/guides.

Try this one.
http://www.windows-noob.com/forums/index.php?/forum/92-configuration-manager-2012/
0
 
LVL 1

Author Comment

by:jct_777
ID: 39653474
Hi,

I will refer the above link. Can you please tell do I need to make any changes in the settings.
I can ping the client computers by name & also by IP. But in the client column its shows NO.

Regards,

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39654107
Client column shows no because a client is not installed.

copy this folder to one XP computer and run ccmsetup.exe

\\<MySCCMServerName\SMS_<MySiteName>\Client

say sccm1\SMS_PR1\client

If you see the client in control panel then it will show up in SCCM in some time.
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39654108
Client showing NO is not called detection.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39655555
Hi,

When i running the \\sccm01\sms_hq1\client\ccmsetup.exe in windows 7 pc nothing comes up after clicking ccmsetup.exe.

I can see the clinet in the device options but in device collections the client column is showing NO. even i did the pushing also. but of no use

Jct
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39655563
there would be a file called ccmsetup.log in System32\Ccmsetup

Please upload it here.

http://www.madanmohan.com/2010/11/where-can-we-find-sccmsms-client-logs.html
0
 
LVL 1

Author Comment

by:jct_777
ID: 39655701
Hi,
Attached is the log file from SCCM 2012 server.

Regards,

JCT
SCCM-CLIENT-LOGS.txt
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39655705
The log file would be called ccmsetup.log and would be on client.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39655727
Hi,

So i have to take the log file from the client computer.

Ok. I will upload in few minutes.

Regards,

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 39655751
Hi,

There is no ccmsetup.log file in client computer.

Regards,

Jct
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39655768
Then client did not get installed. Hard to guess at all the possible reasons from here.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39655784
Hi,

What should i check next.  this issue is making my work difficult. around 50% computers are showing the same sign.

Please help.

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 39655816
Hi,

Even i can access \\computername\admin$ from the SCCM 2012 server.

Jct
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39656496
That does not guarantee a client install. You may be able to but is the client account set to install the client able to?
0
 
LVL 1

Author Comment

by:jct_777
ID: 39661451
Hi,

What i have do next. Even some of the new clients are not appearing in the Windows device collections. But its showing in all devices.

Regards,

JCT
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39661793
if it is a lab then reinstall.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39662981
Hi,

But this is not the solution .  re-install sccm 2012 is not the solution.

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 39673020
Dear Experts,

I want to close this question.  Still now I did not got any valuable suggestion.

Please do suggest how to close it. I don't want to give any points as no one helped me in this case.

Regards,

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 39855598
I've requested that this question be closed as follows:

Accepted answer: 0 points for jct_777's comment #a39673020

for the following reason:

No one is able to provide the exact solution. so closing this question.
0
 
LVL 23

Expert Comment

by:Nagendra Pratap Singh
ID: 39855426
I answered 18 times. Your current level is way too low to manage SCCM on your own.
0
 
LVL 1

Author Comment

by:jct_777
ID: 39855595
Hi Nagendra Pratap Singh,

That i agree my level is very low to manage sccm. but as i mentioned before  am totally new to this application. not only to this application but to server side also. Now i am totally into this. i have lots of doubts .  to be successfull i need help from you all.

Thanks for the support.

Jct
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