Solved

Desktop slow and won't log off

Posted on 2013-11-03
6
518 Views
Last Modified: 2016-11-23
My friend's Dell desktop recently started slowing down and wouldn't log off.  It just stays on the logging off screen even overnight.  I can boot it into Windows 7, but it will only last for about 10 minutes before it becomes unusable.  It will also boot in safe mode.

So far I have:
reset the cmos
ran hardware diagnostics that comes on the PC
used a clean boot
ran malwarebytes and mcaffe in safe mode

I cannot find any problems, but still it won't log off!
0
Comment
Question by:skkinney
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 23

Assisted Solution

by:Patrick Bogers
Patrick Bogers earned 167 total points
ID: 39619897
Hi

Try running an extensive hdd check like:        chkdsk /f /r
Pretty sure this will shine a light on these issues.
0
 
LVL 9

Accepted Solution

by:
Mike earned 167 total points
ID: 39619911
As stated, run chkdsk /f /r on the drive.  Also, try creating a new user profile for windows and see if that helps.
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 166 total points
ID: 39620019
skkinney--
See this reference which seems to have solved the slow log off problem for several posters.
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-hangs-up-when-logging-off/e2d1b3a1-19fc-4959-81d6-07480d08096c

However, I am not sure what is actually happening when you say " before it becomes unusable", so cannot offer thoughts at this time.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:skkinney
ID: 39620207
jcimarron - I tried the clean boot.  What happens is the computer slows down to almost stopped so it becomes unusable.

My first inclination was that the hard drive.  I had already tried check disk.  Running it again.
0
 

Author Comment

by:skkinney
ID: 39620696
Ok, disk check comes out fine.  Computer boots with a clean boot and will shut down if done immediately.  If any program is launched, the computer almost stops running and if you can get to shutdown off the start button, it may take an hour to shut down.

Any ideas?
0
 

Author Comment

by:skkinney
ID: 39622251
Ok, I suspect a hardware problem.  The computer is going to be replaced.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question