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foscam 19821w

Posted on 2013-11-03
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Last Modified: 2013-11-03
I have the foscam19821w camera and a netgear router. I have not ever seen the camera ip address in the netgear router attached devices hard wired table, and the foscam ipcamera utility does not see it either.  Foscam does not seem to have an answer either.

I regularly add hardware to my LAN and have never had this issue arise.
any ideas?
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Question by:dennisryan01
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by:cwstad2
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Does it have DHCP enabled
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by:cwstad2
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Also use an up scanner if it's on the same subnet
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by:☠ MASQ ☠
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Have you already tried resetting the camera (the pin hole on the base)? - It should then default to DHCP. Everything apart from the camera's unique ID will be reset and it should then grab an IP from your router in the same range and subnet (provided you have an Ethernet cable in place) - if you're still not seeing it change the cable.  If you are still not getting anywhere check the NIC LEDs are lit at both router/switch and camera.
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by:dennisryan01
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dhcp is enabled. ran advanced ip scanner, did not find camera.
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by:dennisryan01
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reset the camera. Ethernet cable in place. changed the cable.  cable works.  NIC LEDs lit at both router/switch and camera. (power on camera in zero'ing mode). router is flashing amber.
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by:☠ MASQ ☠
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Are you confident the camera is functional?

Have you tried connecting it directly to a PC and running the IP Camera Tool to see if you can at least get a response?
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by:dennisryan01
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could this be resolved by reserving adding an  ip address for a mac address?
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by:dennisryan01
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plugged in camera directly.  used ip camera tool   nothing
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by:☠ MASQ ☠
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At this point I'd suspect there's a hardware fault with the camera.  

Back to the router - when you reset the camera do you get flashing LEDs on the NIC when it tries to negotiate a DHCP address?
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by:dennisryan01
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router flashes amber
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☠ MASQ ☠ earned 200 total points
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If you can plug any other device into the router and it is automatically assigned an address and visible on the router's web interface I would RMA this back to the supplier.
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