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or1969

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A suspended process makes Word/Excel loading slow

Hello,

I have an issue in my Environment.

What is happening (and how the problem can be reproduced):
When another process is suspended (using Process Explorer) opening a document with "double click" on the document file, the Word takes too long to open.
When I "resume" the suspended process, then the document opens.

When a process is suspended, the Word or Excel Software can be opened without problem. And then the File can be opened with File>Open.
The problem is happening only when a document is opened with "double click".

This happens in Outlook 2007. As tested, I am not having Problems in Outlook 2013.
This is not a local Problem. The same happens on other Machines too.

I've reproduced this problem on both physical and virtual machines running the following operating systems: Windows XP Pro x64, Windows 7 Pro x64, Windows 8, Windows 8.1, Server 2008. Same problem with both Office 2010 and 2013.

Also, when a process is suspended (and it does not matter what process is suspended. It can be calc or notepad or any other process), if excel (for example) is already opened, double clicking the excel document will open (same as file>open). It seems like the problem is when the application (EXEL, WORD) is starting and not when its already opened.

Thanks,
Oren
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Zoppo
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or1969

ASKER

To suspend a process you can use Microsoft Sysinternals Process Explorer. Right click a process (calc for example) and select suspend (or resume when suspended).

and yes, there are times ware I need to suspend (or there is a suspended process not related to any of Microsoft products) and still work with Microsoft Office.
Avatar of or1969

ASKER

you wrote "...The suspended process in this case IMO blocks the system for some time (I think Windows cancels this after some timeout.."

Is there a way to reduce the timeout? any setting I can set?
Well, I know how to use Process Explorer to suspend a process.

And well, ok, if you really need this I fear you have to live with it.

IMO there's no way to somehow change this DDE related behavior in Windows and Explorer. I don't know of any possibility to change such a Windows-internal timeout. Even if it might be there's a possibility, i.e. to use some inofficial, undocumented API or registry settings, I think it's highly recommended not to change them because it might be the system gets unstable or some other things may stop working correctly.

ZOPPO
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ASKER

Thanks for your reply.
I've just opened a support ticket at Microsoft and hope they will provide a solution.