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windows profile is corrupt

I have a windows 2003 network and a windows xp machine and this user has been working fine for a long time but now when the user logs in the machine acts like the user has never logged in and it sets up a new profile and all desktop shortcuts are gone.  I thought this was something like malware on the pc so to test it, I took that pc offline and I am logging in to a new pc that I just installed, this user has never logged into it.  Windows created the desktop profile the first time as normal (this is Windows 7 machine), now I log out and back in and the pc does the same thing and re-creates the profile again as if the user has never logged in before.  If must be coming from the domain, active directory server?  Any suggestions are appreciated.

Thanks!
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Lanee Kirby
Asked:
Lanee Kirby
1 Solution
 
Mohammed KhawajaCommented:
With Windows 2008 and I believe Windows 7 or higher, the profile is not stored after the user logs off if the user is member of domain guests.  Could you ensure that the user's primary group membership is set to Domain Users and that the user is not member of Domain Guests.
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Lanee KirbyAuthor Commented:
In my case, the user was accidently made a member of both Domain Users and Domain Guests.  I removed them from Domain Guests and it fixed them.
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