Solved

Need assistance setting up Lync 2013 Edge Server

Posted on 2013-11-03
3
471 Views
Last Modified: 2013-12-03
Hello All,

I have setup my Lync Server, and it has been running for months. I have also set my Lync Edge Server with a few twists to have my users connect to lync remotely. Unfortunately, most of the time it either connects and then drops the connection or when you try to chat, it sends the first message and then drops the next. So i need some assistance in going back and troubleshooting from scratch the entire environment. No there is no Reverse Proxy setup or NATting.

At the moment I am in the topology builder and under edge pool under external IPs...do i put my external IP from the DATA Center, or just another internal IP that the Lync edge server would use?

ANy Help would be much greatly appreciated. Thank you
0
Comment
Question by:Jimbo0215
3 Comments
 
LVL 21

Expert Comment

by:Jakob Digranes
ID: 39621262
How many public IPs do you have?

If the Edge is NATed, then enter the Edge Servers addresses for the external NICs and enter the public IP-address for Audio Video

if you have only one public IP - you need to use different port numbers, that is quite another story ..
0
 

Author Comment

by:Jimbo0215
ID: 39621623
yes. I only have one public IP and different ports opened up.
0
 
LVL 18

Accepted Solution

by:
irweazelwallis earned 500 total points
ID: 39622367
when you set it up did you chose "use a single FQDN and IP Address"

this blog article has some good screenshots that should be similar to you setup

http://terenceluk.blogspot.co.uk/2013/01/deploying-lync-server-2013-edge-server.html

what tracing have you done its worth look at the Lync Resource kit and running Lync Logging

http://blog.schertz.name/2011/06/using-the-lync-logging-tool/

sorry to bombard you with links but if you can work your way through the screen shots and figure out if there are any steps that look different then post up and we can assist more
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SPAM and Ransomware and Backup 11 90
What language/protocol is the Angular Chat? 2 57
How to do advance search in Windows 2008? 11 38
Resizing C: in windows server 2008R2 4 28
Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now