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Wordpress Question

Posted on 2013-11-03
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Last Modified: 2013-12-13
I recently helped someone move their wordpress site to GoDaddy.  Now we get an error message on the contact page although the rest of the site looks good.   It appears that the form is not found from the error message:

[contact-form-7 404 "Not Found"]

Note that the page itself is intact but the submission of the contact request is missing.  I tried to create the new form but, given my lack of familiarity with wordpress I am having some trouble.

Any help would be much appreciated.
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Question by:Bob Schneider
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Accepted Solution

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Jason C. Levine earned 2000 total points
ID: 39620653
Try disabling and then renabling the Contact Form 7 plugin.  Plugins sometimes need to write config data to the wp-options table on activation and that data can contain server paths.  Moving servers changes the paths and usually breaks the plugin until the data is re-written.
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Author Comment

by:Bob Schneider
ID: 39620853
How do I do that?  I am very unfamiliar with WordPress
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LVL 70

Assisted Solution

by:Jason C. Levine
Jason C. Levine earned 2000 total points
ID: 39620858
Login as the administrator, go to the Plugins section, locate Contact Form 7, click Disable. Clear caching (if installed), click Enable.
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Author Comment

by:Bob Schneider
ID: 39620868
Thanks.  This might have corrected the issue.  I will keep you posted.
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