Solved

Trouble sending as another user in exchange 2010

Posted on 2013-11-03
7
416 Views
Last Modified: 2013-11-05
I am running an sbs 2011 system. It has the following version of exchange:
Microsoft Exchange Server 2010 SP2

I have a particular account that needs access to another users mailbox.
I have set the full access permission (so they can view the mailbox and check the emails) and also the send as permission, so they can send email as the other user.

However, send as is not working, when I try to send as the second mailbox, from the first user, I get the following error message:

"You do not have permission to send on behalf of the specified user."

I understand that send on behalf of, takes precedence over send as, but I have not deliberately set send on behalf of permission, so I don't know why in this case, send as is not being recognized.

Any help would be appreciated.
0
Comment
Question by:davids355
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 8

Expert Comment

by:Chris Wong
ID: 39620933
You do not have the permission to send the message on behalf of the specified user.
http://www.andyamos.com/?p=174
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39620958
Full Mailbox does not give you permissions to send as the user as well. They are two different permissions. Therefore you need to set Send As specifically through EMC on to the account.

As you have already tried to use the permissions, it could take two hours before it is fully effective.

Simon.
0
 

Author Comment

by:davids355
ID: 39620967
Thanks Simon. I did set that permission as well - via the EMC. I had done so quite some time ago (weeks) but it has only just been tested by the user, and is bringing up that message.

The only troubleshooting steps I have taken so far is to go into EMC, remove the send as permission, then add it back in again.
Then wait 24 hours and tested again. still producing the same error message.
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39621135
How was the user selecting that address to send as?
Was it being typed in or selected from the GAL?

Simon.
0
 

Author Comment

by:davids355
ID: 39621316
It is being selected from the dropdown (recently typed), the option I am selecting displays the full address though so I am assuming that its been typed in full at some point.
But I will try typing it in full now, and also manually selecting from GAL.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39622278
You should do it only from the GAL (and can then select from the auto complete). A drop down/type in may not be the right address.

Simon.
0
 

Author Comment

by:davids355
ID: 39623659
Thanks Simon. I deleted the autocomplete entries, then added the from address via GAL and it worked.

Now I have realised that I may have done something very stupid:

the address in question was written in the plural, like volunteers, but I think I was trying to send as volunteer, without the S.

Thanks a lot for your help.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange Server 2007 to 2013 Migration 13 62
Exchange 2010 SP3; CAS/HubTransport Servers - Security Audit Log Event ID 4625 7 77
exchange, owa 4 49
active directory, exhange 12 62
Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question