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HP 2910al firmware unable to login as admin

Hi
i just upgraded the firmware on a HP 2910al-24G Switch (J9145A) to version W.15.12.0011

- first i uploaded the new firmware as the primary image but when the switch was rebooted it did not use the new firmware.
- then i uploaded the new firmware as the secondary and rebooted and the new firmware booted up.

all settings that were before the firmware flash are still unchanged but i am unable to make any changes to the switch since it does not want to log in as administrator using the password that was used before the firmware update.
both web interface and telnet interface have this problem.

https://h10145.www1.hp.com/downloads/DownloadSoftware.aspx?SoftwareReleaseUId=10569&ProductNumber=J9145A&lang=&cc=&prodSeriesId=&SerialNumber=&PurchaseDate=

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ienaxxx

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Hoddi1

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Hi
Yes, i have tried a blank password both without a username and with various combination of possible default usernames.
probably something has gone wrong like you said, any ideas what can be done to fix since there is no access to reflash or anything ?

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atrevido

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