Solved

Printing from Word

Posted on 2013-11-04
4
284 Views
Last Modified: 2013-11-25
Hello all,
I have a client who has a Samsung CLX-3175 AIO machine.  Her issue is unlike anything I've ever encountered.  When receiving and printing faxes, the pages come out nice and clean.  When she prints from Word, the page comes out "dirty" (her words).  She sent me an example and the page looks like a bad scan and it's actually a document created within Word and then printed.  Any ideas?

Thanks,
jwhite
0
Comment
Question by:jwhite273
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
slimpckins28 earned 500 total points
ID: 39621711
update the driver.  The fax printer is actually a different part of the driver package than the print driver.

i had this only happen once, and that fixed my problem.
0
 
LVL 10

Expert Comment

by:aboo_s
ID: 39621756
It sure sounds like a printer driver issue.
I would try to print a page from my web browser or any photo for that matter before I go on looking for an updated driver. It could still be another problem you know!
0
 

Author Comment

by:jwhite273
ID: 39631771
I called the client and have not heard back.  I'll give her another call and see where we stand.
0
 

Author Closing Comment

by:jwhite273
ID: 39676504
Thanks for the help!
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
randomize data from excell cell 15 48
Collapse and expand table in Word 2010 2 39
Excel Split Employee Name into Lname Fname Mname 3 17
Transposing this formula ... 5 17
This article will show you how to use shortcut menus in the Access run-time environment.
Since upgrading to Office 2013 or higher installing the Smart Indenter addin will fail. This article will explain how to install it so it will work regardless of the Office version installed.
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…
In a previous video Micro Tutorial here at Experts Exchange (http://www.experts-exchange.com/videos/1358/How-to-get-a-free-trial-of-Office-365-with-the-Office-2016-desktop-applications.html), I explained how to get a free, one-month trial of Office …

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question