Link to home
Start Free TrialLog in
Avatar of RGuillermo
RGuillermoFlag for United States of America

asked on

protecting passwords when remote controlling.

Hi Experts,
Our company handles many computers remotely (around 150) most of them from our own customers ( we work in health care services) so our customer support people are supposed to enter three different personal passwords on the remote pc depending on what they are doing with the customer each time.

We normally use ammy, logmein or teamviewer depending on our customers preference.

Right now our people copy-paste the passwords ( copy in the local pc and paste in the remote pc) we believe this is safer than typing remotely. Is it?

How safe is this? can the password be captured easily in this way?
is it better to type the password on the remote computer?

Is there any better way you can suggest us to protect our passwords ?

Best regards!
ASKER CERTIFIED SOLUTION
Avatar of Anwar Saiah
Anwar Saiah

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial