Solved

protecting passwords when remote controlling.

Posted on 2013-11-04
1
225 Views
Last Modified: 2013-11-11
Hi Experts,
Our company handles many computers remotely (around 150) most of them from our own customers ( we work in health care services) so our customer support people are supposed to enter three different personal passwords on the remote pc depending on what they are doing with the customer each time.

We normally use ammy, logmein or teamviewer depending on our customers preference.

Right now our people copy-paste the passwords ( copy in the local pc and paste in the remote pc) we believe this is safer than typing remotely. Is it?

How safe is this? can the password be captured easily in this way?
is it better to type the password on the remote computer?

Is there any better way you can suggest us to protect our passwords ?

Best regards!
0
Comment
Question by:rguillermo
1 Comment
 
LVL 10

Accepted Solution

by:
aboo_s earned 500 total points
ID: 39621782
Copy paste is the same as typing ,security wise ,both ways you are sending plain text.
Anyway this plain text is encrypted according to team viewer website.

So it would be safe to both type or paste your password.

Read here for more info:
http://www.teamviewer.com/en/products/security.aspx

So ,to conclude ,it should be safe both ways.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
Operating system developers such as Microsoft (https://www.microsoft.com) and Apple have made incredible strides in virus protection over the past decade. Operating systems come packaged with built in defensive tools such as virus protection and a f…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now