Cisco IP Phone and lost packets
I have an issue that I can't quite wrap my head around. I have been getting complaints about voice quality issues the past few weeks. If I http to a users phone who is complaining, and look at the Rcvr Lost Packets its at like 50. This phone is plugged into a Cisco 6513 switch. This switch has 8 switch blades and I get Rcvr packet loss on all blades I plug the IP Phones into. I wouldn't think all 8 blades are bad. For test purposes, I grabbed a cisco 3560G and plugged two IP phones in, and the Rcvr Lost Packets has been at 0 for a couple hours now. The switchport on the 6513 that I'm seeing dropped packets on looks like the following:
interface GigabitEthernet1/14
no ip address
switchport
switchport mode access
spanning-tree portfast
The 3560G that I'm testing with basically has no configuration other than an IP and Gateway: Ports have not configuration, just default.
Any ideas? I have no clue what is causing this.
interface GigabitEthernet1/14
no ip address
switchport
switchport mode access
spanning-tree portfast
The 3560G that I'm testing with basically has no configuration other than an IP and Gateway: Ports have not configuration, just default.
Any ideas? I have no clue what is causing this.
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Here's the "show int" for a port I have an IP phone in now that is showing packet loss:
CR-6513#show int gi1/34
GigabitEthernet1/34 is up, line protocol is up (connected)
Hardware is C6k 1000Mb 802.3, address is 0013.1965.fe91 (bia 0013.1965.fe91)
MTU 1500 bytes, BW 100000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Full-duplex, 100Mb/s
input flow-control is off, output flow-control is off
Clock mode is auto
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:13, output 00:00:53, output hang never
Last clearing of "show interface" counters 04:54:59
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 10000 bits/sec, 8 packets/sec
41739 packets input, 8958181 bytes, 0 no buffer
Received 608 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 input packets with dribble condition detected
215163 packets output, 40441059 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
CR-6513#show inventory
NAME: "WS-C6513", DESCR: "Cisco Systems Catalyst 6500 13-slot Chassis System"
PID: WS-C6513 , VID: , SN: TSC07330258
NAME: "WS-C6K-VTT 1", DESCR: "VTT 1"
PID: WS-C6K-VTT , VID: , SN: SMT0727A239
NAME: "WS-C6K-VTT 2", DESCR: "VTT 2"
PID: WS-C6K-VTT , VID: , SN: SMT0728A494
NAME: "WS-C6K-VTT 3", DESCR: "VTT 3"
PID: WS-C6K-VTT , VID: , SN: SMT0727A024
NAME: "WS-C6513-CL", DESCR: "C6k Clock 1"
PID: WS-C6513-CL , VID: , SN: SMT0728A803
NAME: "WS-C6513-CL", DESCR: "C6k Clock 2"
PID: WS-C6513-CL , VID: , SN: SMT0728A818
NAME: "1", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL09018D9X
NAME: "2", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL09018D99
NAME: "3", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL08527X31
NAME: "4", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAD084505PS
NAME: "5", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL09030LGU
NAME: "6", DESCR: "WS-X6148V-GE-TX 48 port 10/100/1000mb EtherModule Rev. 1.1"
PID: WS-X6148V-GE-TX , VID: , SN: SAL09179X3L
NAME: "8", DESCR: "WS-SUP720-BASE 2 ports Supervisor Engine 720 Rev. 3.1"
PID: WS-SUP720-BASE , VID: , SN: SAD081502LV
NAME: "sub-module of 8", DESCR: "WS-SUP720 MSFC3 Daughterboard Rev. 2.2"
PID: WS-SUP720 , VID: , SN: SAD081409TH
NAME: "Gi8/1", DESCR: "1000BaseSX"
PID: GLC-SX-MM , VID: , SN: H11S0198
NAME: "sub-module of 8", DESCR: "WS-F6K-PFC3A Policy Feature Card 3 Rev. 2.2"
PID: WS-F6K-PFC3A , VID: , SN: SAD081500HP
NAME: "9", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAD082605RR
NAME: "10", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAD084505R8
NAME: "PS 1 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 1"
PID: WS-CAC-3000W , VID: V01, SN: AZS10150A9E
NAME: "PS 2 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 2"
PID: WS-CAC-3000W , VID: V01, SN: AZS10140E6L
CR-6513#show version
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-PK9SV-M), Version 12.2(17b)SXA, RELEASE
SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems, Inc.
Compiled Tue 30-Dec-03 22:52 by ccai
Image text-base: 0x40008FBC, data-base: 0x41EE0000
ROM: System Bootstrap, Version 12.2(14r)S9, RELEASE SOFTWARE (fc1)
BOOTLDR: s72033_rp Software (s72033_rp-PK9SV-M), Version 12.2(17b)SXA, RELEASE
SOFTWARE (fc1)
CR-6513 uptime is 7 weeks, 6 days, 8 hours, 34 minutes
Time since CR-6513 switched to active is 7 weeks, 6 days, 8 hours, 33 minutes
System returned to ROM by power-on (SP by power-on)
System image file is "sup-bootflash:s72033-pk9s
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
cisco WS-C6513 (R7000) processor (revision 1.0) with 458752K/65536K bytes of mem
ory.
Processor board ID TSC07330258
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from power-on
X.25 software, Version 3.0.0.
Bridging software.
1 Virtual Ethernet/IEEE 802.3 interface(s)
386 Gigabit Ethernet/IEEE 802.3 interface(s)
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102
CR-6513#show int gi1/34
GigabitEthernet1/34 is up, line protocol is up (connected)
Hardware is C6k 1000Mb 802.3, address is 0013.1965.fe91 (bia 0013.1965.fe91)
MTU 1500 bytes, BW 100000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Full-duplex, 100Mb/s
input flow-control is off, output flow-control is off
Clock mode is auto
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:13, output 00:00:53, output hang never
Last clearing of "show interface" counters 04:54:59
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 10000 bits/sec, 8 packets/sec
41739 packets input, 8958181 bytes, 0 no buffer
Received 608 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 input packets with dribble condition detected
215163 packets output, 40441059 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
CR-6513#show inventory
NAME: "WS-C6513", DESCR: "Cisco Systems Catalyst 6500 13-slot Chassis System"
PID: WS-C6513 , VID: , SN: TSC07330258
NAME: "WS-C6K-VTT 1", DESCR: "VTT 1"
PID: WS-C6K-VTT , VID: , SN: SMT0727A239
NAME: "WS-C6K-VTT 2", DESCR: "VTT 2"
PID: WS-C6K-VTT , VID: , SN: SMT0728A494
NAME: "WS-C6K-VTT 3", DESCR: "VTT 3"
PID: WS-C6K-VTT , VID: , SN: SMT0727A024
NAME: "WS-C6513-CL", DESCR: "C6k Clock 1"
PID: WS-C6513-CL , VID: , SN: SMT0728A803
NAME: "WS-C6513-CL", DESCR: "C6k Clock 2"
PID: WS-C6513-CL , VID: , SN: SMT0728A818
NAME: "1", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL09018D9X
NAME: "2", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL09018D99
NAME: "3", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL08527X31
NAME: "4", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAD084505PS
NAME: "5", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAL09030LGU
NAME: "6", DESCR: "WS-X6148V-GE-TX 48 port 10/100/1000mb EtherModule Rev. 1.1"
PID: WS-X6148V-GE-TX , VID: , SN: SAL09179X3L
NAME: "8", DESCR: "WS-SUP720-BASE 2 ports Supervisor Engine 720 Rev. 3.1"
PID: WS-SUP720-BASE , VID: , SN: SAD081502LV
NAME: "sub-module of 8", DESCR: "WS-SUP720 MSFC3 Daughterboard Rev. 2.2"
PID: WS-SUP720 , VID: , SN: SAD081409TH
NAME: "Gi8/1", DESCR: "1000BaseSX"
PID: GLC-SX-MM , VID: , SN: H11S0198
NAME: "sub-module of 8", DESCR: "WS-F6K-PFC3A Policy Feature Card 3 Rev. 2.2"
PID: WS-F6K-PFC3A , VID: , SN: SAD081500HP
NAME: "9", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAD082605RR
NAME: "10", DESCR: "WS-X6148-GE-TX 48 port 10/100/1000mb EtherModule Rev. 6.1"
PID: WS-X6148-GE-TX , VID: , SN: SAD084505R8
NAME: "PS 1 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 1"
PID: WS-CAC-3000W , VID: V01, SN: AZS10150A9E
NAME: "PS 2 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 2"
PID: WS-CAC-3000W , VID: V01, SN: AZS10140E6L
CR-6513#show version
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-PK9SV-M), Version 12.2(17b)SXA, RELEASE
SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems, Inc.
Compiled Tue 30-Dec-03 22:52 by ccai
Image text-base: 0x40008FBC, data-base: 0x41EE0000
ROM: System Bootstrap, Version 12.2(14r)S9, RELEASE SOFTWARE (fc1)
BOOTLDR: s72033_rp Software (s72033_rp-PK9SV-M), Version 12.2(17b)SXA, RELEASE
SOFTWARE (fc1)
CR-6513 uptime is 7 weeks, 6 days, 8 hours, 34 minutes
Time since CR-6513 switched to active is 7 weeks, 6 days, 8 hours, 33 minutes
System returned to ROM by power-on (SP by power-on)
System image file is "sup-bootflash:s72033-pk9s
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
cisco WS-C6513 (R7000) processor (revision 1.0) with 458752K/65536K bytes of mem
ory.
Processor board ID TSC07330258
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from power-on
X.25 software, Version 3.0.0.
Bridging software.
1 Virtual Ethernet/IEEE 802.3 interface(s)
386 Gigabit Ethernet/IEEE 802.3 interface(s)
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102
ASKER
I ended up replacing the switch
ASKER