troubleshooting Question

Delete Internet Explorer temporary internet files on terminal server

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garner-it asked on
Web BrowsersServer HardwareMicrosoft Server OSIT Administration
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I need to automate the routine removal of temporary internet files from every local user profile on a terminal server, preferably using the GPO option, "Empty temporary internet files folder when browser is closed".

I have created a GPO and linked it to the Terminal Server OU (where the terminal server computer account resides). I have tried enabling the user configuration setting and loopback processing on the GPO, and have also tried enabling the computer configuration setting. I have verified through gpresult on the terminal server that the policy is being applied, but it is not deleting the files. Screenshot attached.

Terminal server is running Windows Server 2008 R2 and IE 9. I have tested this GPO on other non-terminal server servers (also Server 2008 R2 with IE9), and the GPO works as long as only ONE user is logged into that server at a time. If I log in more than one administrator user on the other servers and open multiple IE sessions, then the policy does not successfully delete the files when the browser is closed in either one or both remote desktop sessions.

I suspect there may be an inherent flaw in this policy whereby it does not work on terminal servers, where multiple users are logged in and multple IE sessions are constantly running. I have not verifed this theory yet by logging in outside business hours when no other users are logged in to see if the GPO works with only one user logged in.

Any ideas?

Thank you,

Jeff
GPO.png
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