I need the experts,
Have a Windows 7 64bit running on Dell precision 5500. Every time the end user prints he gets the following error:
PCL XL error
he gets it regardless what printer he is connected to. I have logged on myself(as an admin) and get the same error, not a profile problem. Have removed all printers and rebooted to safe mode and started again, no success. Have gone into F8 and done chkdsk and no problems found. Have done a repair and it comes back saying something about "If you added something to your...blah blah contact the admin, I hate that result.
I have gone to another machine like the one above, same OS and same kind of PC and was able to print correctly, so its not a driver problem.
it is something isolated to his computer. Computer works fine otherwise. Yes I could format and setup all over again but not wanting to do that yet. from my perspective it sounds like a corrupt printer file, but which one?
Any ideas are appreciated, Thanks!