Solved

headset microphone not working

Posted on 2013-11-04
5
275 Views
Last Modified: 2013-12-28
i was using a usb headset with mic for work.  (windows xp)

it worked fine the other day and now its stopped working.

went to device manager and it shows no type of icon for unworking device.

went to control panel/sounds and ran a mic check.  it show no input.

headset is working perfectly.

help.
0
Comment
Question by:qt3dot14
  • 2
  • 2
5 Comments
 
LVL 6

Expert Comment

by:ZamZ0
Comment Utility
Is there an applet specific to the brand of headset in the control panel where you can check the settings? For example, my PC has the Sounds and Multimedia applet but it also has one for RealTek HD Audio which contains more settings. Also, double click the sound icon in the taskbar and go into all of the advanced views and make sure nothing got accidently muted or had the volume turned all the way down.
0
 
LVL 14

Expert Comment

by:Michael Dyer
Comment Utility
Silly question, but have you tried this headset on a different computer or tried a different headset on this computer?  You may have a simple hardware failure and you should check this out before you start changing anything in the software.
0
 
LVL 6

Expert Comment

by:ZamZ0
Comment Utility
Also check the batteries if there are any.
0
 

Accepted Solution

by:
qt3dot14 earned 0 total points
Comment Utility
all the answers were possible solutions but the actual solution in this case was that the realtek driver update causes the microphone and sound to not work.  restoring to an earlier point (before the driver update obviously) was the solution.

i have since had this same problem on two other xp machines.  so if your mic and speakers are working do not update the realtek drivers or set a restore point before this update so you can reset if the update doesnt work.

thanx for all your suggestions though.
0
 

Author Closing Comment

by:qt3dot14
Comment Utility
remember...... on some xp machines the realtek driver update may cause your microphone and/or speakers to stop functioning.
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now