cnptechnologies
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Outlook "Your message was delivered to the recipient"
Have a user that says he has about 100 emails that he used to be able to open that are in his sent items in Outlook. They all have 'Your message was delivered to the recipient." in the message body. The subject has "Delivered: [original subject line]". An attachment has been added to the email that is named ATT00001.
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SOLUTION
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Does this user Sync their Exchange Mailbox with an iphone or mobile device?
Are these emails with the Delivery Receipts possibly Mail Items that were sent from the Iphone
Its possible the Sync between the two is whats changed to suddenly start requesting delivery receipts
Also check to see if the user uses a signature in Outlook or on the mobile device
Look to see if it has an image in it
If it does, I would tend to think the ATT000001.htm is a record of the signature in the original email
Are these emails with the Delivery Receipts possibly Mail Items that were sent from the Iphone
Its possible the Sync between the two is whats changed to suddenly start requesting delivery receipts
Also check to see if the user uses a signature in Outlook or on the mobile device
Look to see if it has an image in it
If it does, I would tend to think the ATT000001.htm is a record of the signature in the original email
ASKER
I will be able to be physically at his machine today so I can research more.