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can not join LYNC meeting

Posted on 2013-11-04
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Last Modified: 2013-11-08
Hi ALL

    When I click below link, “Join Lync Meeting”, it linked to https://join.microsoft.com/meet/lesleybo/5169DST1 for a second and then turn on Lync immediately but failed to connect, and i tried to uninstall LYNC, then it can join meeting, how to fix this problem,since i have to keep LYNC on my computer
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Question by:beardog1113
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9 Comments
 
LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 39624038
Just use the Lync web app, you can find the link for it on the meeting invite
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Author Comment

by:beardog1113
ID: 39626156
yes, i can find the link like "https://join.microsoft.com/meet/lesleybo/5169DST1", why it pop up LYNC client after i installed LYNC software in my computer? as my understand, when i uninstall the LYNC software, it will use web app to join the meeting, but what i should to do to use LYNC client software to join the LYNC meeting? what i should to use for login LYNC client software?
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Author Comment

by:beardog1113
ID: 39626164
after i clieck "https://join.microsoft.com/meet/lesleybo/5169DST1", i got the error as a PIC
Lync-Error.jpg
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LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 39626502
Might be a number of things, you can review this article to try some troubleshooting:

http://support.microsoft.com/kb/2541980

Does this happen only when joining meetings via such Lync or in general?
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Author Comment

by:beardog1113
ID: 39629445
we are only use Lync to join meeting now since we just start to deploy Lync in our company, i will try this, BTW, is there any way to use Lync web app to join meeting by default even i have installed Lync 2010 software in my computer?
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LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 39629476
No way to do this automatically as far as I am aware. You can however do it manually, by editing the meeting URL:

Compare your original link (launches Lync):

https://join.microsoft.com/meet/lesleybo/5169DST1

vs the edited one (launches the web client):

https://join.microsoft.com/meet/lesleybo/5169DST1?sl=1
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Author Comment

by:beardog1113
ID: 39629493
is that mean we just need to add "?sl=1" in the rear of the link?
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LVL 41

Accepted Solution

by:
Vasil Michev (MVP) earned 100 total points
ID: 39629521
Yes, but no way to edit the link that is sent in the invite. The user will have to manually append the "?sl=1" part.
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Author Closing Comment

by:beardog1113
ID: 39632865
thanks
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