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can not join LYNC meeting

Posted on 2013-11-04
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Last Modified: 2013-11-08
Hi ALL

    When I click below link, “Join Lync Meeting”, it linked to https://join.microsoft.com/meet/lesleybo/5169DST1 for a second and then turn on Lync immediately but failed to connect, and i tried to uninstall LYNC, then it can join meeting, how to fix this problem,since i have to keep LYNC on my computer
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Question by:beardog1113
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Expert Comment

by:Vasil Michev (MVP)
ID: 39624038
Just use the Lync web app, you can find the link for it on the meeting invite
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Author Comment

by:beardog1113
ID: 39626156
yes, i can find the link like "https://join.microsoft.com/meet/lesleybo/5169DST1", why it pop up LYNC client after i installed LYNC software in my computer? as my understand, when i uninstall the LYNC software, it will use web app to join the meeting, but what i should to do to use LYNC client software to join the LYNC meeting? what i should to use for login LYNC client software?
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Author Comment

by:beardog1113
ID: 39626164
after i clieck "https://join.microsoft.com/meet/lesleybo/5169DST1", i got the error as a PIC
Lync-Error.jpg
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3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

 
LVL 40

Expert Comment

by:Vasil Michev (MVP)
ID: 39626502
Might be a number of things, you can review this article to try some troubleshooting:

http://support.microsoft.com/kb/2541980

Does this happen only when joining meetings via such Lync or in general?
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Author Comment

by:beardog1113
ID: 39629445
we are only use Lync to join meeting now since we just start to deploy Lync in our company, i will try this, BTW, is there any way to use Lync web app to join meeting by default even i have installed Lync 2010 software in my computer?
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LVL 40

Expert Comment

by:Vasil Michev (MVP)
ID: 39629476
No way to do this automatically as far as I am aware. You can however do it manually, by editing the meeting URL:

Compare your original link (launches Lync):

https://join.microsoft.com/meet/lesleybo/5169DST1

vs the edited one (launches the web client):

https://join.microsoft.com/meet/lesleybo/5169DST1?sl=1
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Author Comment

by:beardog1113
ID: 39629493
is that mean we just need to add "?sl=1" in the rear of the link?
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Accepted Solution

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Vasil Michev (MVP) earned 100 total points
ID: 39629521
Yes, but no way to edit the link that is sent in the invite. The user will have to manually append the "?sl=1" part.
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Author Closing Comment

by:beardog1113
ID: 39632865
thanks
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Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

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