fusedragon
asked on
imac- can't copy some files "error 36" message
I'm having a hard time copying some of my files from my external hard drive to any other folder. There doesn't seem to be any rhyme or reason to which files I have a problem doing this with and which ones are ok. It's not specific folders or specific types of files or newer files vs older files, it's just completely random. When I try and copy and move them (and it doesn't matter where I move them to), it gives me an error message that reads "the finder can't complete the operation because some data in (file name) can't be read or written (error code -36)
strung
Run Repair Disk on the external drive using Disk Utility. Run Verify Disk on the internal drive using Disk Utliity.
ASKER
I've done that, everything comes back ok, but I still get this error message.
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ASKER
The Terminal option doesn't work either, maybe because the problem is with individual files, not folders?
ASKER
I happen to have another external hard drive that I use as an extra backup, and I'm able to transfer the same files from it without any problems. So it seems the problem is with the original hard drive, but I still don't know what could happen or what to do about it..?
Have you tried a different USB cable?
You could also check the console logs to see if there is any more specific information in them.
Which version of the OS are you using?
Also is the external drive formatted as Mac Extended Format, FAT32 or NTFS?
ASKER
Different USB cable doesn't make a difference
I'm using version 10.8.5
I don't know how to check console logs or how the ex hard drive is formatted..
I'm using version 10.8.5
I don't know how to check console logs or how the ex hard drive is formatted..
Look for a programme called CONSOLE located in the Applications/Utilities folder to view detailed information on the Finder which might shine some light on the problem
To work out the format of the external drive .. open Dish Utility (located Applications/Utilities folder) highlight the drive on the left menu and then look at the bottom of the window and it should give you the "Mount Point", "Format", "Capacity" etc.
Please let us know the FORMAT as it will determine what repair/diagnostics can be performed for example if it is NTFS you'll have to use a Windows computer to effect any reasonable repairs/diagnostics.
To work out the format of the external drive .. open Dish Utility (located Applications/Utilities folder) highlight the drive on the left menu and then look at the bottom of the window and it should give you the "Mount Point", "Format", "Capacity" etc.
Please let us know the FORMAT as it will determine what repair/diagnostics can be performed for example if it is NTFS you'll have to use a Windows computer to effect any reasonable repairs/diagnostics.
ASKER
Format : Windows NT Filesystem
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