The technology service company that I work for has been setting up every customer a VPN user account without using RADIUS. I am new to the company 1 and half years and we have some almost everyone is new and we wondered why we aren't using RADIUS for setting up these companies. 99% of them have a domain server and 99% of them require VPN access. We have standardized the use of Cisco ASA devices. So is there a good reason why we shouldn't use RADIUS? Is it best practice to use RADIUS? We have been arguing with the owner about this for months. Our clients typically have a tech guy and they ask why we didn't set it up. I don't have an answer for them. Anyway our boss will not listen to use so I need outside help. If you have any Cisco, MS or CIISP certs please include what you have so i have fuel for the fire.