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outlook 2007 error

Posted on 2013-11-05
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Last Modified: 2013-12-02
cannot open your default email folders. you must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your offline folder file.

This is the error I get on just 1 PC on the domain. It doesn't matter which user account on the domain I use on this computer. I get the same error. I have deleted all mail profiles on the computer, deleted all files in Application folder and local settings folder. Ran scanost.exe - get the same error stated above
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Question by:gesolink
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ezekielseyes earned 500 total points
ID: 39623618
Hi,
please try to run Outlook (via Start - Run) using the following command:

outlook.exe /resetnavpane
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Expert Comment

by:ezekielseyes
ID: 39623624
If this does not solve the problem, please also have a look at this link:

http://answers.microsoft.com/en-us/office/forum/officeversion_other-outlook/cannot-open-your-default-e-mail-folders-the/d75dab7b-8e64-41d5-8d32-aff2c031555c

(Method 2 seems to be the solution for most users with this issue.)
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Author Comment

by:gesolink
ID: 39623912
Just finished trying both of your suggestions. Neither of which solved the problem. During my troubleshooting, I have come to find that ALL users are unable to connect to the Exchange Server. Which now points to Exchange as the problem. We have a SBS 2008 server. All users can login to the domain and access shared resources, but cant connect to Exchange
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