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MS Lync 2010 user list management globally

Posted on 2013-11-05
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Last Modified: 2013-11-15
Hello,

The issue I am having is adding a new user to the Lync Server 2010 and then checking a users computer and not seeing the new user in their list in Lync.

Where in Lync Server do you control what users are seen in the client list.  I don't want to have to go to each users computer and update their client list every time a user joins our company.

Thanks
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Question by:knightdogs
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Expert Comment

by:ckluka
ID: 39624356
Create a distribution group called "All $Company Contacts" and add everyone's lync addresses to it.

Add that to everyone's lync client.
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Author Comment

by:knightdogs
ID: 39624678
so in AD create a distribution group called
All $Company Contacts

done

add everyones lync address to it
i added my account to it in "members" tab

I went to my client and clicked on add client and don't see the group.
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Accepted Solution

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ckluka earned 500 total points
ID: 39624718
What I meant was, now that you've done that, click on add client, and type in the SIP address of the distribution group. Add the whole group to your users' contact lists.

Then, when you want to find someone, expand the whole group, and drag them from the group to their "favorites" or whatever group they want them in to find them quickly.


As an alternative, this is how to manually update the GAL (global address list) on your servers:

http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/

Then, this is how to tell your users' clients that they need to refresh their address book:

http://policelli.com/blog/archive/2011/03/16/how-to-force-an-address-book-refresh-on-lync-client/
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