how to associate media with media set

I am using Backup Exec 2012 to backup a file server. I have a removable disk ( Dell RD1000) with 3 disk cartridges. I have configured a backup job which uses a Media Set (MediaSet001) that I have configured with a write protection period of 12 days and an append period of none (Allow Append).
How do I associate the media (each disk cartridge) with the media set ?
When I look at the properties of the disk that is in the removable disk drive, the media is shown as having the name FLDR000002 with a media set of "Backup Exec and Windows NT Backup Media" with an infinite overwrite protection period (do not overwrite) and an append period of "not appendable"
The media set operations section is greyed out including the "Associate with Media set" option.
LVL 2
Roger AlcindorAsked:
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achaldaveCommented:
Right click the media and click associate with media set, if the media is new you can quick erase it and backup exec will associate it with scratch media and will be available to any backup job and will associate with the backup job's media set.
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Roger AlcindorAuthor Commented:
When I right click the media, the associate with media set is greyed out as is Scratch, retire and delete.
How do I do a quick erase ?
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Roger AlcindorAuthor Commented:
I have erased the media. Still when I right click the media, the associate with media set is greyed out as is Scratch, retire and delete.
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achaldaveCommented:
Try installing hotfix mentioned in the article
http://www.symantec.com/business/support/index?page=content&id=TECH191513
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Roger AlcindorAuthor Commented:
This will take me some time as I only have remote access and need to consult with the site director before working on the server.
A pre-requisite of the hotfix is the installation of a Backup exec service pack so it will take some time. To make maters worse, the server is very low on disk space so I will have to find out the additional disk space used for the service pack and the hot-fix.
Will update ASAP.

Thanks,

Roger
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Roger AlcindorAuthor Commented:
It will be some time before I can apply the hotfix so I am awarding points now on the basis that your solution is most likely to fix the issue.
In the meantime, I have scheduled a media erase job to ensure that the media in the drive can be used to perform the full backups. This is not an ideal solution but it will have to do until the root issue has been resolved.
Thanks for your help,

Roger
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