?
Solved

Forward Message Subject Auto Replacing String in Outlook Message

Posted on 2013-11-05
8
Medium Priority
?
503 Views
Last Modified: 2013-12-31
We are having an issue when forwarding a message with "FOA:" in the beginning of a subject line. When forwarding the message, Outlook 2010 automatically replaces the "FOA:" in the subject with "FW:" Please see below for an example:

Original Message Subject:
FOA: Agilent Technologies Inc.

Forwarded Message Subject:
FW: Agilent Technologies Inc.

As you can see the "FOA:" is dropped from the subject line. The user is creating a rule to auto forward these messages to someone else. We want to keep the "FOA", so the message will be forwarded with this subject line:

FW: FOA: Agilent Technologies Inc.

Any ideas on how to accomplish this this?
0
Comment
Question by:GR JN
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
8 Comments
 
LVL 14

Expert Comment

by:dmwynne
ID: 39625414
Did you test this on another machine?

Did you verify the rule was setup properly?
0
 

Author Comment

by:GR JN
ID: 39625433
Yes. From what I found, when forwarding a message, Outlook replaces any three or two character string in front of a colon (:) with the "FW:"
0
 
LVL 14

Expert Comment

by:dmwynne
ID: 39625467
I tested it and it worked fine.  What version of outlook and Exchange?
0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Comment

by:GR JN
ID: 39625528
Outlook 2010 with Exchange 2010 SP3
0
 
LVL 14

Expert Comment

by:dmwynne
ID: 39625541
So if you remove the colon from FOA does it forward properly?
0
 
LVL 14

Expert Comment

by:dmwynne
ID: 39625595
Interesting when  I run the rule manually it includes the subject properly when I do not it does not.  Do you see that behavior?
0
 
LVL 14

Expert Comment

by:dmwynne
ID: 39625629
Disregard my comment about running the rule manually.

I did some tests and it is working for me.  Curious if you track the message in exchange does the subject show up properly?

Also is the message being sent to internal or external person.  If external does it work to forward to an internal user?
0
 
LVL 16

Accepted Solution

by:
Postmaster earned 1500 total points
ID: 39626100
Have you tried no space after the FOA:  ?
eg.
instead of FOA: Agilent
use           FOA:Agilent

Your string match will still work - and Outlook may recognise it should not be removed.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question