How to report virus removal scam?
Posted on 2013-11-05
One of my users received an unsolicited call from someone claiming to be from "Global Computer Services" , claiming that her computer was infected and being controlled by hackers. They wanted to talk her through some steps. She refused and got their phone number.
I called back, pretending to be her husband. They talked me through going into event viewer, and asked how many errors I saw. I said "5". He said: "Oh my god, your computer is being accessed by hackers right now.
They wanted $80-$180 to remove the virus.
Their phone number is 866-539-8674.
To whom can I report these scam artists?
Any way to get their 800 line revoked?
Is there anything I can do? I'm outraged!