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Citrix 6.5 Idle Session time not working

Posted on 2013-11-05
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Last Modified: 2013-11-11
I have a user policy in place on my Citrix farm set as follows below. It is not kicking in and sessions are not being terminated. I am looking to terminated idle sessions after 70 minutes and disconnected sessions after 30 minutes.

Settings
Disconnected Session Time = Enabled
Disconnected Session timer interval = 30 minutes
Session idle timer = enabled
Session idle timer interval = 70 minutes
Linger Disconnect Timer Interval = 1 minutes
Linger Terminate Timer Interval = 2 minutes

Filters
User Or Group - Allow - Company\CitrixUserGroupName

The accounts I am testing this policy against are in the windows user group named CitrixUserGroupName

The ICA listener configuration is set as follows
End Disconnected Session = 30 minutes
Active Session limit = Never


Can someone suggest what I may be missing to allow the policy to terminate idle sessions and disconnected sessions at the times specified above?
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Question by:kwoznica732
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4 Comments
 
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Expert Comment

by:Sekar Chinnakannu
Comment Utility
make sure in your environment no other policy is inherited with citrix policy. also try to disable the policy and apply one by one to find cause. if possible block inheritance and check.
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Assisted Solution

by:Dirk Kotte
Dirk Kotte earned 500 total points
Comment Utility
the ICA-listener-configuration should work.
the timeouts within the citrix policies are for dendesktop only !
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Accepted Solution

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kwoznica732 earned 0 total points
Comment Utility
I ending up applying the policy as a computer policy and it also through the ica-listener-configuration.


Dkotte, you are correct in that the user policy if for XenDesktop only. Thanks for the comments.
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Author Closing Comment

by:kwoznica732
Comment Utility
I discovered the other half of the solution by changing to a computer policy versus a user policy from the XenApp console. No one from EE posted such a suggestion in my thread.
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