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join.me is requiring me to register for an account.  Why?

Posted on 2013-11-05
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Last Modified: 2013-11-06
Recently, join.me is forcing me to register for an account.  I use it for personal reasons and would really prefer not to register.  What's weird is that I can log into the same pc with a different account and it will work without the prompt.  So, now I just want to know WHY without blowing away my profile.  I've tried:

- removing the app and reinstalling
- removing the app and deleting any reference to join.me from the registry
- removing the app and deleting any reference to join.me from the registry and then downloading the full install off of their site.

Each time, join.me says I need to create an account.  

Any help is much appreciated.
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Question by:patrickd26
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5 Comments
 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE
ID: 39626251
I've seen the LogMeIn folks (who also provide join.me) do this before. I think what's happening is that they're giving you the Free Trial of the Pro version, which requires registration. To get the free version that doesn't require registration (not the Free Trial of the Pro version), don't download the full install from their site – simply click the "start meeting" or "join meeting" button at join.me. Regards, Joe
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Author Comment

by:patrickd26
ID: 39626264
Thank you for your time and response.  That is exactly what I did in this step:

- removing the app and reinstalling

I went into Add/Remove and removed join.me.  I went back to their website and said, "Start Meeting".  It loaded the "applet" like normal, but instead of seeing the 9 digit number at the top of the screen I get a large splash screen about registering for an account.  

It seems like no matter what I do it wants me to register.  If I log in to the exact same pc with another profile it works.  So, it's something profile specific.
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LVL 54

Accepted Solution

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Joe Winograd, EE MVE earned 500 total points
ID: 39626275
It's because the first profile tried to start its third meeting:
http://help.join.me/knowledgebase/articles/272452-is-there-still-a-free-version-of-join-me-

The other profile hasn't reached meeting three yet. This is the kind of stuff that the LogMeIn folks do every so often. Regards, Joe
0
 

Author Closing Comment

by:patrickd26
ID: 39627035
Well, that stinks!  Thanks for your time on this.
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LVL 54

Expert Comment

by:Joe Winograd, EE MVE
ID: 39627474
Yeah, it stinks, but they're trying to make money on the Pro version. I just hope they continue to provide the free version...what would stink even worse is if they pulled the plug on the free one. Anyway, you're very welcome...happy to help. Regards, Joe
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