SBS 2011 a user very occassionally losing shares

I have one user that loses his network shared drives occassionally, say once a fortnight.
The server is SBS 2011 and he's on Win 7 x64. He does not lose access to the Internet so the network conenction would appear fine.

Any ideas?
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edhastedAsked:
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edhastedConnect With a Mentor Author Commented:
On further inspectiuon found a user had removed a floor plate and her feet might have been occassionaly hitting the Ethernet cable. Suspect this might have been causing the disconnection.
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David AtkinTechnical DirectorCommented:
Hello,

When does this happen?  First thing in the morning, whilst working etc.

How is the user connected to the network? wireless or wired?
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edhastedAuthor Commented:
He's wired. Happens on both the onboard NIC and a separate NIC I installed to check this. There is no apparent rhyme nor reason. As I said it occurrs very occassionally, say once a fortnight, but there is unfortunately not common thmese otherwise this would have been investigated.

EH
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David AtkinTechnical DirectorCommented:
Does the user get an error message when clicking on the mapped drives?

I would check to see if the computer is going to sleep and for some reason not reconnecting the drives on wake up.  Disable sleep/idle in the power options on the PC if possible.
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edhastedAuthor Commented:
If they try and click on the share to reconnect they get the message:

An error occurred while reconecting to X: to \\SERVER\ShareName
The local device name is already in use.

This seems to imply something is disconnected and something remains connected.
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David AtkinTechnical DirectorCommented:
Its normally an indication of loss of connectivity to the server.  

Check the sleep settings first off.  

Any errors shown in the server or PC logs at the time?

Its a fairly common error
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edhastedAuthor Commented:
Will check when I'm on site tomorrow.

Many thanks,

EH
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edhastedAuthor Commented:
This is almost certainly the cause of the problem.
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David AtkinTechnical DirectorCommented:
Good find
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