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Windows Installer "This package could not be opened error" when installing SBS rollup 6.

Posted on 2013-11-06
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Last Modified: 2014-03-19
Hi

I'm having a real headache trying to get SBS 2008 patch rollup 6 installed. It returns the following error

"The patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package"

I have tried downloading through different routers (our UTM router drops data it considers a threat).
http://support.microsoft.com/kb/969121

The download is a cab file containing one msp file. (SBS2008-KB2729101-X64-ENU.msp). Running the msp file gives the attached error.

I can also extract the msp file, but there is nothing in there I can run.

I have tried running from an elevated command prompt, and using runas (gives an "ensure this is a valid win32 application message).


Also, for info, the initial run flagged a message that it couldn't find sbs.msi. I had to point it in the direction of the install dvd.

Was thinking of checking checksums on the files but MS don't seem to publish this information.

I can find a lot of information on the error on the web, but mostly surrounding ms office and acrobat. I cant find anything conclusive for a fix though.

Any ideas how I give this server a kick?
sbsrollup6.jpg
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Question by:noooodlez
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David Atkin earned 300 total points
ID: 39627159
Hello,

Does it do this via Windows update as well or just when you're trying to do it manually?

Check in the SBS Console under updates to make sure that its approved if you're not seeing it in windows updates.
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Author Comment

by:noooodlez
ID: 39643433
Hi.
Thanks for the response.
The update is approved in WSUS, but is not visible in windows update.
When I check the status in WSUS, it is showing as 'Not applicable' for the server running sbs.

There are other cumulative updates for sbs which are superseded. I assume that these are not accumulative!!?

Thanks
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Expert Comment

by:David Atkin
ID: 39643998
If you open the WSUS Console, can you see all of the updates etc?  Any errors checking for updates?

Can you confirm what rollup you currently have installed?
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