Solved

Office network printer jobs very slow

Posted on 2013-11-06
3
1,180 Views
Last Modified: 2013-11-18
Hi - We have a Konica Minolta c224e installed in the office. Print drivers are installed on the server and all client PC's print through the shared connection on the server.

Recently, most print jobs we send are being processed extremely slowly, like 20 minutes for a 20 page Word document.
The jobs can be seen being processed in the print spooler dialogueand although they eventually complete it takes way too long.

Any ideas?

p.s. All Windows 8 clients in office and Windows Server 2012 as the print server.
0
Comment
Question by:paulmac110
  • 2
3 Comments
 
LVL 18

Expert Comment

by:Akinsd
ID: 39627478
If your printer has a Hard Drive.
Make sure to turn on "Spool on HDD" in the admin menu.

If it doesn't have an HDD  then purchase one
0
 
LVL 22

Expert Comment

by:Nick Rhode
ID: 39627484
Next time you go to print that 20 page job check to see if the server is spiking (task manager > performance tab).
0
 
LVL 18

Accepted Solution

by:
Akinsd earned 500 total points
ID: 39627504
Not in this case. I worked for Konica Minolta for 10 years as a Network Integrator
Problem is either no HDD or jobs are not rendered on the copier.

It is also possible that it is disabled. It can be enabled in service mode if that's the case.

The Embedded Emperon Controller has enhanced features with HDD

This is assuming print spool settings are as shown below (default setting by the way)

Spool
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Both MMF (multi-mode fiber) and SMF (single-mode fiber) are types of optical fiber that can aid in communication applications. These thin strands of silica or glass will allow communication to occur between devices. The transmission of light between…
Ever wondered why Windows 8 and 10 don't seem to accept your GPO-based software deployment while Windows 7 does? Read on.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question