Client cannot view background image

Why can't my client view the green background on her computer?  She can see it on other computers in their office, just not hers.  Is there a setting that needs to be changed?

http://nsitedesigns.com/nsitedesigns/resale/index.html
nsitedesignsAsked:
Who is Participating?
 
Bernard S.Connect With a Mentor CTOCommented:
Seems at at this moment the image is no more part of the background, at least in the css.

Some css items I would probably test:
- change body { to html, body { since some browsers might treat that differently
- the block content seems to be in the foreground of the page, thus probably masking what is behind
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jcimarronCommented:
nsitedesigns --
I am no expert on webpage coding.  How is the code for the green background written?  Is a CSS involved?  Perhaps her PC's securing settings are blocking access to the CSS--like the HOSTS file, or being in Restricted sites.
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nsitedesignsAuthor Commented:
background is coded css.  you can tell from page link i included before.

http://nsitedesigns.com/nsitedesigns/resale/index.html


body {
	font: 90%/1.4 Verdana, Arial, Helvetica, sans-serif;	
	margin: 0 auto;
	padding-top: 30px;
	color: #333;
	background-image:url(img/back_carpet.jpg);
	background-repeat: repeat;
	width: 960px;
	font:Segoe, "Segoe UI", "DejaVu Sans", "Trebuchet MS", Verdana, sans-serif;
}

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zzynxSoftware engineerCommented:
When your client surfs to

http://nsitedesigns.com/nsitedesigns/resale/img/back_carpet.jpg

can (s)he see it then?
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zzynxConnect With a Mentor Software engineerCommented:
Antoher thing that comes into mind:
>>  She can see it on other computers in their office, just not hers.
What are the differences between her computer and the others? (OS, browser,...)
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rbudjConnect With a Mentor Commented:
Have her download, install, and run Ccleaner: http://www.piriform.com/ccleaner/download/standard

This will clean out the temporary internet files among others

Then have her reset her browser settings to default. In IE, go to Internet Options, Click the Advanced Tab, at the bottom there is a reset button.
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Bob LearnedCommented:
What browser and version?

It looks like you are using inline CSS in the HTML, instead of a separate CSS file with a link in the header.
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dgrafxConnect With a Mentor Commented:
Instead of having her look at a different computer - have her look with a different browser.
And what browser is she using?
And can she see images and backgrounds from other websites?

Note: there is a setting in browsers to not show images - I don't know if that is all images though - I've never used it.
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nsitedesignsAuthor Commented:
All good suggestions.  I will see what client has to say.
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Albert Van HalenConnect With a Mentor Analyst developerCommented:
Is the user using window operating system. Be aware then that enabling high-contrast mode will not show background images.

There are some solutions though (although not for older IE versions)
http://blog.paciellogroup.com/2010/01/high-contrast-proof-css-sprites/
http://msdn.microsoft.com/en-us/library/windows/apps/hh465764.aspx
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Bernard S.CTOCommented:
B-) Glad to help. Thx for the grade and points
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