Solved

Yahoo! Business email:  MX, SPF and DKIM

Posted on 2013-11-06
7
1,558 Views
Last Modified: 2013-11-08
I have not been able to find what the mail records should be set to for Yahoo! mail. All searches lead to "how" such as http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/domainfeatures/advanceddns/advanceddns-07.html and I found one mx record http://www.ysmallbizstatus.com/status/archives/13024  mx-biz.mail.am0.yahoodns.net

Does anybody know what the mx, spf, dkim info should be for the newest yahoo mail?  I want to avoid simply changing the nameserver to yahoo.  This is not my choice...
0
Comment
Question by:Scott Fell,  EE MVE
  • 4
  • 2
7 Comments
 
LVL 18

Expert Comment

by:Andrew Davis
Comment Utility
the MX record should point to mx-biz.mail.am0.yahoodns.net as per their article.

For the rest of the information you would be best suited to asking their support staff, at least this way when they tell you the wrong thing you can blame them ;)

Cheers
Andrew
0
 
LVL 52

Author Comment

by:Scott Fell, EE MVE
Comment Utility
Thanks Andrew, I am working through somebody else and don't have access to do that otherwise I would have taken that route first.    I was hoping somebody else has already done this.  I think my next step is to just ask for the username and password of the account and figure it out on my own.

Yahoo seems to want to control the dns and have you point your name servers to them which I don't want to do.
0
 
LVL 18

Expert Comment

by:Andrew Davis
Comment Utility
Yep they always want to control everything ;)

That is pretty standard.

Good Luck
Andrew
0
Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

 
LVL 52

Author Comment

by:Scott Fell, EE MVE
Comment Utility
I've requested that this question be deleted for the following reason:

I did not get an answer other than what I provided in my question.
0
 
LVL 20

Expert Comment

by:masnrock
Comment Utility
Some of the information varies by sets of users, so I would not want to try to get 100% of the information from another party that happens to use Yahoo Small Business. And as Andrew stated, all providers want to you give them control of the DNS, even if you don't really have to.

Check to see if Yahoo has a form where you're supposed to authorize (or not) to transfer your DNS to them. If you fill out the form and specify that you want to maintain control over your DNS but want their service, then they have to give you the information you're looking for. And it's also the only way that you'll get 100% of the information you need correctly.
0
 
LVL 52

Author Comment

by:Scott Fell, EE MVE
Comment Utility
Thank you masnrock.  My solution has been to talk my client out of using Yahoo.  I spent too much time searching for this and there is apparently no phone number.  The response my client received was

Below is the information you requested for the Yahoo! MX Record:
mx-biz.mail.am0.yahoodns.net    Priority: 10
 
We do suggest resetting your DNS back to Yahoo and adding an A or CNAME record to point your website back to the host servers. I am adding the links below with the steps for this process for your reference.
http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/domainfeatures/advanceddns/advanceddns-01.html
http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/domainfeatures/advanceddns/advanceddns-05.html


My response back is this is too much waste of time.  Going to a different solution.
0
 
LVL 52

Accepted Solution

by:
Scott Fell,  EE MVE earned 0 total points
Comment Utility
I ended up contacting Yahoo.  

Yahoo does not have a tech help number.  Instead, I had to get the credentials of my client.  Log in to their yahoo account, find the "help" area, then request a call back.  This meant I now had to add my own phone number to their account.

After about 10 minutes, I received a call back.  After explaining that I wanted to manage the dns and not point the name servers to yahoo, and simply needed the mx, spf and dkim info.  

In order for the tech to work with me, I was asked several security questions some of which I couldn't answer because I don't know the name of my client's mothers name.  Finally, I explained I could do a search and find the required info for any of my google apps for business accounts.  This should not need  to be private.

The tech I talked do had no idea what an spf or dkim and wanted to ask an engineer.  After a few minutes he came back and said yahoo does not give that info out.  

My advice, don't use yahoo "business".  There are plenty of other superior choices including google apps for business or hosted exchange via microsoft.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now