?
Solved

Mail Archive

Posted on 2013-11-06
5
Medium Priority
?
136 Views
Last Modified: 2013-11-26
Hi,

I have an issue when trying to search for email in outlook 2007, if I search for emails from a company e.g.BBC  I only get result for emails in the inbox and not in the archive, this has only started to happen this week, is there a setting for what folders to search?

Regards
0
Comment
Question by:hellblazeruk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 97

Expert Comment

by:Experienced Member
ID: 39628349
In the Search Bar for Outlook, there is a setting to the right side "Current folder, Current Mailbox, All Mailboxes..."   Make sure this is set properly. It looks to be set on current folder.

... Thinkpads_User
0
 

Author Comment

by:hellblazeruk
ID: 39628376
hi,

Thanks but already set to All Mailboxes
0
 
LVL 97

Accepted Solution

by:
Experienced Member earned 2000 total points
ID: 39628460
Take a look at the Outlook 2007 Search Settings below:

Outlook-2007-Search-Settings
Check that everything is set properly.

Then, if that does not work, go to Control Panel, Index Options and make sure the folder (normally users) that hold the Outlook PST or OST file is in the search locations. Then go to the advanced tab and rebuild the Index. Keep Outlook closed while doing this.

You might (before doing the location check and re-index) do an Office Repair. This can be done from Control Panel. First look in Outlook or Word, Trust Center, Privacy Options, and check (select) the setting that says "Download a file periodically from Microsoft.."  Do this before the Office Repair.

..... Thinkpads_User
0
 

Author Closing Comment

by:hellblazeruk
ID: 39678795
Only just been able to test but works, thank you
0
 
LVL 97

Expert Comment

by:Experienced Member
ID: 39679039
@ hellblazeruk - Thanks for the update and I was happy to help.

.... Thinkpads_User
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
New style of hardware planning for Microsoft Exchange server.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Suggested Courses
Course of the Month11 days, 3 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question