Solved

Mail Archive

Posted on 2013-11-06
5
128 Views
Last Modified: 2013-11-26
Hi,

I have an issue when trying to search for email in outlook 2007, if I search for emails from a company e.g.BBC  I only get result for emails in the inbox and not in the archive, this has only started to happen this week, is there a setting for what folders to search?

Regards
0
Comment
Question by:hellblazeruk
  • 3
  • 2
5 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 39628349
In the Search Bar for Outlook, there is a setting to the right side "Current folder, Current Mailbox, All Mailboxes..."   Make sure this is set properly. It looks to be set on current folder.

... Thinkpads_User
0
 

Author Comment

by:hellblazeruk
ID: 39628376
hi,

Thanks but already set to All Mailboxes
0
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39628460
Take a look at the Outlook 2007 Search Settings below:

Outlook-2007-Search-Settings
Check that everything is set properly.

Then, if that does not work, go to Control Panel, Index Options and make sure the folder (normally users) that hold the Outlook PST or OST file is in the search locations. Then go to the advanced tab and rebuild the Index. Keep Outlook closed while doing this.

You might (before doing the location check and re-index) do an Office Repair. This can be done from Control Panel. First look in Outlook or Word, Trust Center, Privacy Options, and check (select) the setting that says "Download a file periodically from Microsoft.."  Do this before the Office Repair.

..... Thinkpads_User
0
 

Author Closing Comment

by:hellblazeruk
ID: 39678795
Only just been able to test but works, thank you
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39679039
@ hellblazeruk - Thanks for the update and I was happy to help.

.... Thinkpads_User
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question