Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange 2013 CU2 upgrade AD error

Posted on 2013-11-06
3
Medium Priority
?
642 Views
Last Modified: 2013-11-16
In my development environment, which is an exact replica of production, I am testing the upgrade for Exchange 2013 to CU2. When running the install all the prereq checks pass just fine, however once it begins to actually install I get the following error:

Error:
The following error was generated when "$error.Clear();
      install-AdministrativeGroup -DomainController $RoleDomainController

" was run: "Active Directory operation failed on "domain controller". The object 'CN=Folder Hierarchies,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN="domain",CN=Microsoft Exchange,CN=Services,CN=Configuration,DC="domain",DC=com' already exists.".

My thinking on this is, well of course it already exists, as this is simply an upgrade of the current Exchange 2013 CU1 (Version 15, Build 620.29). However this causes the installation to fail.

I have attempted to manually do the ADSCHEMA and ADPREP upgrades before running the software upgrade and both run with out error, however the software upgrade still fails.

Google hasn't found much on this particular error so I am wondering if anyone has any thoughts.

Thanks in advance!
0
Comment
Question by:bbellas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 22

Expert Comment

by:Nick Rhode
ID: 39628660
Seems this error is common and I am not sure of possible cause.  Some people have issues and some don't with the upgrade.  From what I have seen so far an escalated call to Microsoft is what has been done in my experience.
0
 

Accepted Solution

by:
bbellas earned 0 total points
ID: 39639050
So I did end up calling Microsoft support, and unfortunately got charged for a support case, and the next day received a reply to my post on TechNet with the link to the exact article I needed with the fix.

Here is the link to the fix for this issue:
http://blogs.technet.com/b/manjubn/archive/2013/09/02/1-exchange-server-2013-preparead-or-cumultive-update-installation-fails.aspx

This error occurs when the "CN=Public Folders" container underneath "CN=Folder Hierarchies" has been deleted from Active Directory. Use the ADSI Edit to determine whether the Public Folders container exists.

If the "CN=Public Folders" container has been deleted, I recommend you manually recreate Public Folders container in the Folder Hierarchy and set the msExchPFTreeType value to 1 to check the result.
0
 

Author Closing Comment

by:bbellas
ID: 39653023
I received the solution from both Microsoft tech support and a reply to my TechNet forum post.
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question