[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Room Mailbox Adds New Meetings as Tentative Instead of Accepted

Posted on 2013-11-06
3
Medium Priority
?
5,328 Views
Last Modified: 2013-11-07
Environment - Exchange 2010 SP3 UR2 ; Outlook 2010

I have been racking my brain trying to find the answer to this issue. I have some Room Mailboxes with NO Delegates and the Resource Booking Attendant checked/enabled & for some reason when sending a mtg request to the Room, a response is sent back to the Organizer as Tentative, causing the potential to double-book timeslots for that Room. If I run the Shell cmd Get-CalendarProcessing RoomMailbox, the AuotmateProcessing parameter shows as being correct (i.e. AutoAccept). There isn't really much to configuring a Room Mailbox, so what is the deal here? I am noticing this on several Room Mailboxes, yet on some others it works fine. Is there a Shell cmd I can run, or somewhere I am overlooking in the EMC that may show why these Rooms will not just Accept a mtg (or Deny if there is a conflict, which I do have configured)? I have noticed this behavior not just on the particular DB the mailbox is on, so it's something more than that. And, since this is happening to a great many a Room Mailbox, I'd rather not receive a potential solution here to delete/recreate the Mailbox :)  I think there is probably a way to resolve this that I'm overlooking.

Thank you for your help!

Let me know if you need further info...

~coolsport00
0
Comment
Question by:coolsport00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 2000 total points
ID: 39629258
You can use the EMS to get the information of a particular Room Mailbox. Use the following command below...

Get-CalendarProcessing "Name of Room" | fl

Check to see if "AllRequestOutOfPolicy" is set to $True. If it is use the command below to change this setting and all should be good after that.

Set-CalendarProcessing "Name of Room" -AllRequestOutOfPolicy $False

Will.
0
 
LVL 40

Author Comment

by:coolsport00
ID: 39630113
Thanks for the response Will. That parameter is already set to $False. But, one parameter I did see different from one that is working is "AllBookInPolicy" (it's set to $False, whereas for a Mailbox that's working, it's set to $True). Not sure what that parameter means though (Googling now :)  ).

~coolsport00
0
 
LVL 40

Author Closing Comment

by:coolsport00
ID: 39630292
So, setting the AllBookInPolicy to $True seemingly was the issue. Will now need to run this globally to make sure all our Room Mailboxes are bookable (we don't have any with 'explicit' booking rights or Delegate approval, so that setting does work for us).

Thanks for the guidance @Spec01 in running the cmd to check (& thus compare) Policy settings.

Regards,
~coolsport00
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One-stop solution for Exchange Administrators to address all MS Exchange Server issues, which is known by the name of Stellar Exchange Toolkit.
This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question