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Outlook 2013 opening most calendar items causes Outlook to crash

Hi,

I use an Outlook 2013 client attaching to Exchange 2010.

Recently opening almost any of my calendar items causes Outlook 2013 to crash. This happens to pretty well any calendar entry that has been created externally (ie downloaded from a website, or posted automatically from my online CRM system) and I think it sometimes happens for locally created calendar entries too.

I have two client PCs with Outlook 2013 on, and the same happens on each so I don't think it is a local problem.

As soon as I double click on an effected calendar entry Outlook crashes and then eventually restarts.

Any ideas?
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rpm
Asked:
rpm
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1 Solution
 
David Paris VicenteSystems and Comunications Administrator Commented:
Hi rpm.

You could do several things to troubleshooting Calendar Issues.

1º Could try to use Calcheck to see any issues:
CalCheck - The Outlook Calendar

2º Exchange 2010 has a feature called the Calendar Repair Assistant:
 Understanding Calendar repair

Exchange 2010 Calendar Repair – Part 1

Exchange 2010 Calendar Repair – Part 2


Let us know if this helped.

Regards
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rpmAuthor Commented:
CalCheck doesn't work with Outlook 2013

Looking at the Calendar Repair Assistant it does not check for anything to do with the problems I have!
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David Paris VicenteSystems and Comunications Administrator Commented:
Did you try to run the Calcheck against Exchange 2010 Mailbox?


Did you enable the CRA for your mailbox, on exchange? Can you give us the CRA Log?


Regards
0
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rpmAuthor Commented:
After a lot of Googling I found that this is caused by update KB2817631.

Removing this fixed the problem.
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David Paris VicenteSystems and Comunications Administrator Commented:
Ok.

Well Done.

Regards
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rpmAuthor Commented:
Solved problem myself!
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