?
Solved

The connection to the microsoft exchange is not avaliable. outlook must online or connected to complete this action -After virtualising exchange server

Posted on 2013-11-07
3
Medium Priority
?
7,067 Views
Last Modified: 2014-10-01
Hi

We use Exchange 2007 and recently we virtualised our server.When new mail box is created for new users it gets successfully created . We use outlook 2010 and when the new user open the Microsoft outlook for the first time  , I get the following error.

The action cannot be completed . the connection to the microsoft exchange is not avaliable. outlook must online or connected to complete this action

If say ok

Microsoft exchange Box, it shows the right server

Malbox:=SMTP:user@domain .com

If i say check name , it says name cannot be resolved.the connection to the microsoft exchange is not avaliable. outlook must online or connected to complete this action

This happening only after we virtualised our servers. I did some Google and found that restarting the  Microsoft Exchange System Attendant service on your Exchange Server will fix this problem , even after restarting its the same.

Any help appreciated
Thanks
0
Comment
Question by:lianne143
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 1000 total points
ID: 39629965
What event logs are present on your server? Have you restarted the server since? Restarting all services on the server (if possible) might be the best approch to ensure that they all are working accordingly.

Will.
0
 
LVL 9

Assisted Solution

by:djsharma
djsharma earned 1000 total points
ID: 39630008
Please refer below link to resolve your issue.

http://support.microsoft.com/kb/2264398
0
 
LVL 1

Expert Comment

by:csh2010
ID: 40354081
I ran into same issue then I have start the Microsoft Exchange Address Book” , it was not started then the issue solved and I was able to configure new outlook by auto discover
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
New style of hardware planning for Microsoft Exchange server.
This video discusses moving either the default database or any database to a new volume.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month14 days, 20 hours left to enroll

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question