Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

The connection to the microsoft exchange is not avaliable. outlook must online or connected to complete this action -After virtualising exchange server

Posted on 2013-11-07
3
Medium Priority
?
7,082 Views
Last Modified: 2014-10-01
Hi

We use Exchange 2007 and recently we virtualised our server.When new mail box is created for new users it gets successfully created . We use outlook 2010 and when the new user open the Microsoft outlook for the first time  , I get the following error.

The action cannot be completed . the connection to the microsoft exchange is not avaliable. outlook must online or connected to complete this action

If say ok

Microsoft exchange Box, it shows the right server

Malbox:=SMTP:user@domain .com

If i say check name , it says name cannot be resolved.the connection to the microsoft exchange is not avaliable. outlook must online or connected to complete this action

This happening only after we virtualised our servers. I did some Google and found that restarting the  Microsoft Exchange System Attendant service on your Exchange Server will fix this problem , even after restarting its the same.

Any help appreciated
Thanks
0
Comment
Question by:lianne143
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 1000 total points
ID: 39629965
What event logs are present on your server? Have you restarted the server since? Restarting all services on the server (if possible) might be the best approch to ensure that they all are working accordingly.

Will.
0
 
LVL 9

Assisted Solution

by:djsharma
djsharma earned 1000 total points
ID: 39630008
Please refer below link to resolve your issue.

http://support.microsoft.com/kb/2264398
0
 
LVL 1

Expert Comment

by:csh2010
ID: 40354081
I ran into same issue then I have start the Microsoft Exchange Address Book” , it was not started then the issue solved and I was able to configure new outlook by auto discover
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A bad practice commonly found during an account life cycle is to set its password to an initial, insecure password. The Password Reset Tool was developed to make the password reset process easier and more secure.
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…
Suggested Courses

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question