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VM ware player can not shutdown  my VM after suspending it

Posted on 2013-11-07
Medium Priority
Last Modified: 2013-11-18
My VM cannot shutdown and it is showing the dialog below:
This happen after I close the VM (to suspend it) and tried to lock my host PC (windows 7) while it was doing it. (Just in case this dialog is for more than 4 hours now)

Any ideas on how to restart the VM without losing any information. (Just in case there were no applications open at the time insdie the VM as I closed all applications before suspending the VM)

Question by:Miguel Oz
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LVL 98

Expert Comment

by:John Hurst
ID: 39632292
What kind of guest is it? (Operating System)

If you have to restart the machine because it is stuck, then it will react the same way as a real machine and if applications are open, data in those applications could be lost.

This happen after I close the VM (to suspend it) and tried to lock my host PC (windows 7) while it was doing it

You mean you just locked the machine, not suspended the host machine?  Locking a machine does not change its operating state.

So then it appears the guest machine will not suspend. Have you tried before to suspend the machine?

Can you try using VMware Workstation instead of Player?

.... Thinkpads_User
LVL 36

Author Comment

by:Miguel Oz
ID: 39632331
Basically I locked the host machine without waiting for the VM to disappear from the taskbar.

I have Player installed, no need for workstation.  I do not think it will help because I cannot uninstall Player until the VM is closed properly.
LVL 98

Expert Comment

by:John Hurst
ID: 39632420
Do you have snapshots active for this machine?

I think you are just going to have to power it off, remove any LOCK folders or files in the guest folder and then try again.

Suspend it while you can watch it and do not lock your host machine.

... Thinkpads_User
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LVL 20

Expert Comment

ID: 39636316
The link below is for Vmware workstation but may work for vmware player as well. Either way it sounds like you will loose any data the VM was processes when it was locked/shutdown....

LVL 36

Accepted Solution

Miguel Oz earned 0 total points
ID: 39646321
No need I just log off for Windows and lock back on on again and it seems to fix the issue. No need for anything else.
LVL 20

Expert Comment

ID: 39646408
interesting, does vmware workstation place the vm in a suspended state when you log in again?
LVL 36

Author Closing Comment

by:Miguel Oz
ID: 39656007
See my answer. All other comments are not applicable.

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