Solved

Cannot setup profile for Outlook 2010, error 0x80070043

Posted on 2013-11-07
3
2,564 Views
Last Modified: 2013-11-07
PDC went down on the domain.  One user's PST file was stored on that server.  I was able to recover the file but cannot change/setup new profile for that user as i kept getting error 0x80070574.  
I then uninstalled Office 2010 and reinstalled, no help.  I manually went through the registry of the workstation to remove references to the old profiles.  Now while setting up a new profile, I am able to enter all of the info for the pop3 account.  As soon as it connects to the email server and verifies that it is setup right I get an error 0x80070043 (I no longer get the other error) and therefore will not let me finish setting up the profile.
0
Comment
Question by:Taylor55
  • 2
3 Comments
 
LVL 9

Expert Comment

by:MHMAdmins
ID: 39630125
Have you tried running the scanpst.exe tool located in c:\program files\microsoft office\14\ against the pst file as it could be corrupted. Also if it still gives you the error after running the scan pst tool try specifying a new default mail location other than that pst file. You can setup a new pst and set it as the default location and then map up the old one after you get the account setup.
0
 

Author Comment

by:Taylor55
ID: 39630365
It doesn't allow me to get that far.  If I try to use an existing data file, nothing happens, it won't allow me to browse for it or anything.  Nor will it setup a new file.  Running Scanpst did not help either.
0
 
LVL 9

Accepted Solution

by:
MHMAdmins earned 500 total points
ID: 39630383
You can try to go into c:\users\<user profile>\AppData and remove the outlook folders under Local and Roaming folders and then try to create the profile. If that doesn't work might I suggest re-creating the users window profile or try to setup the account on a new windows profile to see if it might be due to corruption on the current windows user profile somewhere.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Find out what you should include to make the best professional email signature for your organization.
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now