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Cannot setup profile for Outlook 2010, error 0x80070043

Posted on 2013-11-07
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Last Modified: 2013-11-07
PDC went down on the domain.  One user's PST file was stored on that server.  I was able to recover the file but cannot change/setup new profile for that user as i kept getting error 0x80070574.  
I then uninstalled Office 2010 and reinstalled, no help.  I manually went through the registry of the workstation to remove references to the old profiles.  Now while setting up a new profile, I am able to enter all of the info for the pop3 account.  As soon as it connects to the email server and verifies that it is setup right I get an error 0x80070043 (I no longer get the other error) and therefore will not let me finish setting up the profile.
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Question by:Taylor55
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by:MHMAdmins
ID: 39630125
Have you tried running the scanpst.exe tool located in c:\program files\microsoft office\14\ against the pst file as it could be corrupted. Also if it still gives you the error after running the scan pst tool try specifying a new default mail location other than that pst file. You can setup a new pst and set it as the default location and then map up the old one after you get the account setup.
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by:Taylor55
ID: 39630365
It doesn't allow me to get that far.  If I try to use an existing data file, nothing happens, it won't allow me to browse for it or anything.  Nor will it setup a new file.  Running Scanpst did not help either.
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MHMAdmins earned 500 total points
ID: 39630383
You can try to go into c:\users\<user profile>\AppData and remove the outlook folders under Local and Roaming folders and then try to create the profile. If that doesn't work might I suggest re-creating the users window profile or try to setup the account on a new windows profile to see if it might be due to corruption on the current windows user profile somewhere.
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