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Using COBRAS to migrate from Cisco Unity 7 to Cisco Unity Connection 9

Posted on 2013-11-07
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Last Modified: 2013-12-11
I have a Cisco Call Manager 7 Server and a Cisco Unity 7.0(2) server.  Unity is currently a hardware server.  I just installed Unity Connection 9 on a Virtual Server and want to migrate from the old unity server to the new unity connection VM.   I'm looking for someone who has used COBRAS for this type of migration and could possibly give me some insight on how this works.  I've read many guides from Cisco, so I"m not really looking for links for migrating to Unity Connection 9 as I have already read them.  I'm looking for someone with some real world experience who has done this who could give me some insight to the following questions:

From what I understand I run the COBRAS Export for Unity on my current unity server and then run the COBRAS import for Connection 7.x and later to import everything into the new unity connection server.  Below are a couple questions I have about this.

1.  Unity is currently integrated with Exchange 2010.  Once I run the COBRAS import on the new unity connection server will it automatically be integrated with exchange 2010, and VM to email should work right away, or do I need to do something else? Do I need to shut down the old unity server before I import the configuration on the new unity server?

2.  I'm currently using Call Manager 7.  How do I get call manager to see the new unity connection server.  In Call Manager if I go to Voice Mail>Cisco Voice Mail Port, the IP Address points to my current unity server.  My new unity connection server will have a new IP Address, will I need to upgrade this in Call Manager or is this done automatically when I upgrade to Unity Connection?  I'm guessing not.

Any insight would greatly help me out.
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Question by:denver218
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lrmoore earned 2000 total points
ID: 39685747
You will have to set up the new Unity Connection server with the unified messaging services before you import users. You are only importing user mailboxes, messages, call handlers, and if specified, routing rules.
You will want to setup the Unity Connection system completely before you import anything. You will not be importing configuration items such as ports, servers, messaging services, etc. I highly recommend setting up the messaging service and voicemail user template before you import the users.
When you create the VM ports in Unity connection and set the AXL servers, then create the ports in CallManager, they will sync up. Yes, you do have to create them in Callmanager - just run the wizard to add a new vm server,  port group, etc. You can keep Unity and Unity Connection online at the same time for as long as you need to get everything converted over. You can go back and export/import any user/mailbox at any time.
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by:denver218
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