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Remove 2nd Primary Domain in Recipient Policy - Exchange 2003

Posted on 2013-11-07
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Last Modified: 2013-11-15
We are in the process of sending our Exchange server offsite. Our future host is configuring our Exchange 2010 server and having issues because we have two domains marked as primary in our recipient policy.

@domain1 and @domain2 are both selected as primary in our default recipient policy.

If we attempt to remove @domain2 the Exchange server automatically adds @domain3 as a primary.

In order to complete the Exchange 2010 migration we have to have @domain1 as the only selected primary domain in our recipient policy.

How do we make this happen?
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Question by:CJones46
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Simon Butler (Sembee) earned 2000 total points
ID: 39630384
You must have multiple policies, as you cannot have two domains of type SMTP as primary.
It may well be that you need to recreate the recipient policy and create a new one.
Note that removing a domain from recipient policy does not remove the addresses from mailboxes, you have to use something else to do that.

Simon
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Author Comment

by:CJones46
ID: 39630540
You are correct. Now it makes sense.

Policy #1 - has complete domain list and has @domain1 as primary
Policy #2 - only has @domain2 listed. @domain2 is listed as primary

Can policy #2 be deleted? @domain2 is also listed in Policy #1 so it isn't being removed entirely, it's just being designated as a secondary domain.

Is there benefit to deleting Policy #2 and recreating it with @domain1 as primary as well?

My inclination is to simply delete it since it only contains one domain but I'm leery to do so without some further information.
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39630714
Are you sure that the Recipient Policy is being used for email address and isn't being used for Mailbox Management? That could be why you have the second policy.

Check the filter of the policy to see if it is being used to apply the address to specific users. However deleting it is probably going to be the best option, but you need to look carefully at how it is being used.

Simon.
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Author Comment

by:CJones46
ID: 39650964
We were able to remove the incorrect entry via ADSI edit.

Issue is resolved.  Thank you
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