Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Old messages suddenly delivered

Posted on 2013-11-07
4
234 Views
Last Modified: 2013-12-19
I have had 2 reports of the past month or so where a user suddenly receives mail from a month or more ago. These do not appear to be old messages form the "I have already seen them" point of view.  These seem to be unseen messages that are a week to a month or so old that are suddenly delivered. I am not sure if this is an Outlook issue or an Exchange issue. It is Exchange 2010 and Outlook 2010.
0
Comment
Question by:dustaine
  • 2
  • 2
4 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39630348
You need to look at the headers of the messages and message tracking to see when the message went through Exchange.
A common cause is AV software scanning something it shouldn't be, hangs on to the message and a server/service restart releases the message.

Simon.
0
 

Author Comment

by:dustaine
ID: 39630489
I will check the header info, but there has not been a server restart in about a month and the release did not coincide with that.
0
 

Author Comment

by:dustaine
ID: 39647887
Will this happen even if there is nothing showing up in the queues?
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39648034
Yes, because the messages aren't visible to Exchange until the AV software releases them.

Simon.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
how to add IIS SMTP to handle application/Scanner relays into office 365.

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question