Solved

PHD Virtual Backup 6.5

Posted on 2013-11-07
7
876 Views
Last Modified: 2014-09-11
Issues backing up only vmware-view machines with PHD Virtual Backup 6.5. All other vm's backup fine. They error out with  

11/6/2013 5:19:40 PM -- Info     -- Backup vm-test: Expanding job ...
11/6/2013 5:19:41 PM -- Info     -- Backup vm-test: Expansion complete
11/6/2013 5:19:53 PM -- Info     -- vm-test: Snapshot created for VirtualMachine:vm-2163
11/6/2013 5:19:53 PM -- Info     -- vm-test: Collected metadata
11/6/2013 5:19:53 PM -- Warn     -- vm-test: No prior backup found in catalog; continuing with virtual-full non-CBT backup
11/6/2013 5:20:00 PM -- Error    -- Error attaching disk to VBA:Attach ReconfigVM_Task returned an error : Failed to add disk scsi0:2.
11/6/2013 5:20:00 PM -- Error    -- vm-test: Could not attach disk 2000 to VBA
11/6/2013 5:20:00 PM -- Error    -- vm-test: Disk scsi0:0 incomplete
11/6/2013 5:20:00 PM -- Info     -- vm-test: completed backup of disk [VMFS02] vm-sowens/vm-soens2.vmdk
11/6/2013 5:20:10 PM -- Info     -- 2000: Snapshot deleted for VirtualMachine:vm-2163
0
Comment
Question by:tpitts
  • 3
  • 2
  • 2
7 Comments
 
LVL 118
ID: 39630415
Does this happen with all your VMware View machines, are they linked clones?
0
 

Author Comment

by:tpitts
ID: 39630451
Yes it does. No, they are full clones from a template.
0
 
LVL 118
ID: 39630470
Check for snapshots on the VM, are there any present?

also check that the disk persistent settings, are the same as other VMs which do backup.

if you convert the original golden master template to a VM (do not power On), and try and backup, does this backup succesfully?
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:tpitts
ID: 39630599
No snapshots and the persistent settings are the same. I converted the template to a VM and it fails so I guess its not an issue with Vmware-view.
0
 
LVL 19

Expert Comment

by:compdigit44
ID: 39637488
Are you able to backup other VM's from another host using PHD? IS this a new host you are backuping up with PHD? Is your licensing correct for PHD?


https://phdtechsupport.zendesk.com/entries/21552418-Known-Issues
0
 

Author Comment

by:tpitts
ID: 39641738
Yes, I can backup other VM's. No it is not a new host. PHD support says they wont support View clients but Ive cloned the machine in question, which isnt part of Vmware-View, and it still fails.
0
 
LVL 19

Accepted Solution

by:
compdigit44 earned 350 total points
ID: 39642383
Ok, I understand. so you can backup other VM's OK but just cannot backup your Vmware view VM's. I wonder if it's a locking issue with the parents VMDK file. Are you able to backup ESXi files with PHD or just content in guest VM'?
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Last article we focus in how to VMware: How to create and use VMs TAGs – Part 1 so before follow this article and perform the next tasks, you should read the first article how to create the TAG before using them in Veeam Backup Jobs.
In this article, I will show you HOW TO: Install VMware Tools for Windows on a VMware Windows virtual machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, using the VMware Host Client. The virtual machine has Windows Server 2016 instal…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This Micro Tutorial steps you through the configuration steps to configure your ESXi host Management Network settings and test the management network, ensure the host is recognized by the DNS Server, configure a new password, and the troubleshooting…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now