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signature block facebook link fraud

Posted on 2013-11-07
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Last Modified: 2013-11-18
I added a link to my new business facebook account to my signature block in my emails.  People are now getting alerts in the email that i send which says, "Mailscanner has detected definite fraud in the website at "www.facebook.com"  Do not trust this website https://www.facebook.com/nsitedesigns

YIKES!  How do I stop this.  What happened?  I am legit!  Even if this one scanning service is hyper sensitive, I still cannot have this associated with my biz.
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Question by:nsitedesigns
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15 Comments
 
LVL 58

Expert Comment

by:Gary
ID: 39630542
Make sure you are linking like this

<a href="https://www.facebook.com/nsitedesigns">www.facebook.com/nsitedesigns</a>
or
<a href="https://www.facebook.com/nsitedesigns">My Facebook Page</a>
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Author Comment

by:nsitedesigns
ID: 39630574
I am using mac mail.  It doesn't offer me the ability to add an "a href" tag.  All I can do is type a url.  When I just had my website as a link I didn't have any problems.
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Expert Comment

by:Gary
ID: 39630604
Is this an HTML email or plain text?
I don't know mac mail but normally (most email clients) you can set the link and text to show.
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Author Comment

by:nsitedesigns
ID: 39630675
These are my options.  I cannot find anything that gives me the option to add ahref.

http://screencast.com/t/LN3pQPlRE
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Expert Comment

by:Gary
ID: 39630708
Can you send me an email, check my profile.
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Author Comment

by:nsitedesigns
ID: 39631516
a test email is on its merry little way.
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Accepted Solution

by:
Gary earned 1500 total points
ID: 39631661
I can only assume it is looking at the headers for the origin seeing a different website and saying the two don't match - fraud.
Though it shouldn't as long the email and href match - which they do.  Maybe the users are using an older version which doesn't allow for obvious links.
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Author Comment

by:nsitedesigns
ID: 39632057
The email was sent to a professional.  She said MY email is the only one that displays this fraud warning in BIG RED LETTERS.  No other email gives them problems.  I might just have to remove the link from my signature block.  Waiting for other suggestions...
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Expert Comment

by:Gary
ID: 39632184
And is she getting emails with people's Facebook pages as a link?
Ask her to check her Phishing Bad Sites File (%etc-dir%/phishing.bad.sites.conf) - is Facebook listed or your page link?

By all accounts the link should be fine, even according to their docs.
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Author Comment

by:nsitedesigns
ID: 39633351
She said my email is the only one that shows in red a fraudulent site.  I don't know if it is a facebook thing or something with me.  

What is the url she should check?  The one you copied is funky.
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Expert Comment

by:Gary
ID: 39633544
Well knowing if she receives other emails with a Facebook links would help narrow it down,
That wasn't a url, its a path to a file on her server
/etc/MailScanner/phishing.bad.sites.conf
It could be that Facebook has gotten listed in bad sites file and now all links are seen as suspicious.
If she can confirm whether or not other emails with Facebook links are fine then we would know its just your actual page.
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Author Comment

by:nsitedesigns
ID: 39633568
i will ask
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Author Comment

by:nsitedesigns
ID: 39637111
WE did a test, sending her an email with another facebook link it in.  It did not turn red and did not say it was a fraudulent site.  Not sure what to do now....
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Expert Comment

by:Gary
ID: 39637131
Did she check her bad sites file?
That it is a signature file/mac mail email makes no difference - it is just html in the email.
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Author Comment

by:nsitedesigns
ID: 39642300
she is out of state now.  Will have to check upon her return.
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