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User issue

Posted on 2013-11-07
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Last Modified: 2013-11-28
Windows 7 Ultimate:  All of a sudden 1 user cannot log in remotely as he has in the past.

I have checked the remote access and his username is not there.  Cannot setup his user name for remote.  Has several things on his page so cannot delete user.  Can these items be transferred to a new user setup on the computer?  I have run scans for spyware, virus, etc.  still same issue?
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Question by:ycguy1117
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lionelmm earned 500 total points
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Why can't you setup his username for remote--what happens when you try to? Are you working with local user accounts or domain accounts?
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by:ycguy1117
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When I go into remote users, his name does not show up.  I can add other users, etc and all is fine but it is with this one user that has always been able to access remote that quit working.

local user
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by:DMTechGrooup
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Domain account or local to the machine..

If local..what happens if you type <machinename>\<userid> and tell it ok?
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by:ycguy1117
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I will try and let you know.
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by:lionelmm
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Does his name show up in the user accounts on the local PC?
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by:ycguy1117
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Yes, is in user accounts on local pc
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by:lionelmm
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Can you send us a screen shot of the user list and then the list you get when you try to add to the remote desktop group please?
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Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
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- Cut down on emails

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