Solved

User issue

Posted on 2013-11-07
7
157 Views
Last Modified: 2013-11-28
Windows 7 Ultimate:  All of a sudden 1 user cannot log in remotely as he has in the past.

I have checked the remote access and his username is not there.  Cannot setup his user name for remote.  Has several things on his page so cannot delete user.  Can these items be transferred to a new user setup on the computer?  I have run scans for spyware, virus, etc.  still same issue?
0
Comment
Question by:ycguy1117
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 25

Accepted Solution

by:
Lionel MM earned 500 total points
ID: 39632698
Why can't you setup his username for remote--what happens when you try to? Are you working with local user accounts or domain accounts?
0
 

Author Comment

by:ycguy1117
ID: 39633609
When I go into remote users, his name does not show up.  I can add other users, etc and all is fine but it is with this one user that has always been able to access remote that quit working.

local user
0
 
LVL 24

Expert Comment

by:DMTechGrooup
ID: 39633967
Domain account or local to the machine..

If local..what happens if you type <machinename>\<userid> and tell it ok?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:ycguy1117
ID: 39634092
I will try and let you know.
0
 
LVL 25

Expert Comment

by:Lionel MM
ID: 39634189
Does his name show up in the user accounts on the local PC?
0
 

Author Comment

by:ycguy1117
ID: 39634267
Yes, is in user accounts on local pc
0
 
LVL 25

Expert Comment

by:Lionel MM
ID: 39634446
Can you send us a screen shot of the user list and then the list you get when you try to add to the remote desktop group please?
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many times while working on a computer regardless of any Operating System, lag and crashes seem to creep in, hindering your working speed. Sometimes, it can also cause your work to be lost unexpectedly and as a result, you are unable to meet your de…
Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question